Hailey Wright
Rockville,MD
Summary
Detail oriented, Technology and Merchandising Pro, with experience in Management. Has strong abilities in peer mentorship, leading teams, collaboration, and maintaining standards. Highly organized, proactive and deeply knowledgeable with a team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Technology and Merchandising Pro
Apple
Washington, DC
07.2023 - Current
- Ensures that all product and service demos are fully functional and secure.
- Ensures that the store consistently meets merchandising and visual standards.
- Prepares, organizes, and supports teams through merchandising resets and new product introductions.
- Educates and engages the store team on the latest technology and merchandising programs.
Sales Expert
Apple
Washington, DC
04.2022 - 07.2023
- Recommended merchandise to customers based on needs and preferences.
- Mentors peers and new employees in product knowledge, trainings, policy, and systems.
- Collaborates with varies roles and departments to create best practices to drive team success and works to deliver those practices to the greater team.
Sales Specialist
Apple
Washington, DC
08.2021 - 04.2022
- Educated customers on product features and technical details to highlight benefits.
- Met with customers to discuss needs and offered relevant options from company line.
- Assisted with merchandising resets and educating the team on maintaining visual standards.
Sales Manager
American Eagle Outfitters, Inc
Frederick, MD
02.2020 - 08.2021
- Review/approve payroll/scheduling
- Monitoring KPI's and associate performance
- Trained and developed new team members to improve product knowledge and selling abilities.
- Trained staff on how to properly execute store layouts, signage, window displays, maintaining visual and merchandising standards of the store.
- Led staff on visual floorsets, stocking, merchandising, displaying products.
Sales Associate
American Eagle Outfitters, Inc
Frederick, MD
08.2017 - 02.2020
- Built trusting relationships with customers by making personal connections.
- Met merchandise processing standards and maintained store organized
- Processed/handled shipment
- Participated in inventories across multiple locations
Education
Associate of Arts - General Education
Frederick Community College
Frederick, MD08.2019
High School Diploma -
Governor Thomas Johnson High School
Frederick, MD05.2017
Skills
- Product and service management
- Profit and revenue-generating strategies
- Detail Oriented
- Training Experience
- Team Management
- Customer Service
- Problem Solving
- Organizational skills
- Project Planning
- Collaboration
Timeline
Technology and Merchandising Pro
Apple
07.2023 - Current
Sales Expert
Apple
04.2022 - 07.2023
Sales Specialist
Apple
08.2021 - 04.2022
Sales Manager
American Eagle Outfitters, Inc
02.2020 - 08.2021
Sales Associate
American Eagle Outfitters, Inc
08.2017 - 02.2020
Associate of Arts - General Education
Frederick Community College
High School Diploma -
Governor Thomas Johnson High School
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