Hailey Yankowski
Tampa
Summary
Versatile and results-driven professional with a background in franchise operations, esthetics, and customer-focused roles. Experienced in leading teams, optimizing processes, and driving customer satisfaction. Recent exploration of entrepreneurial opportunities has enhanced adaptability and a growth-oriented mindset. Currently managing and bartending in a dynamic service environment, eager to apply my leadership and operational expertise to a corporate role in the retail or beauty industry.
Experienced with developing and executing field marketing strategies. Utilizes market research and customer insights to create targeted campaigns. Knowledge of building strong relationships with clients and team members to achieve marketing goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Marketing Specialist
Congo Brands
04.2025 - Current
- Developed and executed targeted marketing campaigns to enhance brand awareness and customer engagement.
- Collaborated with sales teams to align field marketing strategies with overall business objectives.
- Conducted market research to identify trends and opportunities for promotional initiatives.
- Assisted in organizing and coordinating promotional events, enhancing customer interaction and feedback collection.
Bartender & Manager
Cavelier Wine Bar
08.2023 - Current
- Manage daily operations, ensuring efficient service delivery and customer satisfaction.
- Build and maintain strong relationships with a diverse clientele, fostering loyalty and repeat business.
- Train and support staff, balancing competing priorities in a fast-paced environment.
Franchise Operations Consultant
Hand & Stone Massage and Facial Spa
11.2022 - 08.2023
- Partnered with franchise owners to achieve operational excellence and revenue growth.
- Provided guidance on training, operational procedures, and best practices to optimize performance.
- Analyzed data to develop strategic solutions tailored to individual locations, enhancing profitability.
Lead Brand Ambassador / Field Marketing Representative
Congo Brands
07.2022 - 08.2023
- Strengthened brand presence through effective community engagement and marketing efforts.
- Contributed to team success, earning recognition as ACM and Team of the Year contributor.
- Identified and pursued growth opportunities, building partnerships within the Orlando area.
Clinique Consultant
Ulta Beauty
11.2021 - 05.2022
- Exceeded individual and team sales goals through tailored customer service and skincare education.
- Fostered strong client relationships, earning recognition for exceptional service.
Licensed Esthetician
Hand & Stone Massage and Facial Spa
05.2021 - 11.2021
- Delivered personalized skincare services, enhancing client satisfaction and loyalty.
- Promoted skincare products to achieve retail sales targets and improve client outcomes.
Education
Bachelor of Science - Hospitality Management
University of Central Florida
01.2020
Full Specialist - Esthetician
AVEDA Institute
Orlando, FL01.2021
Skills
- Leadership and team management
- Training and coaching aesthetics professionals
- Retail management and visual merchandising
- Strategic planning and problem-solving
- Relationship building and customer engagement
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Certification
Licensed Esthetician (State Board Certified)
Timeline
Field Marketing Specialist
Congo Brands
04.2025 - Current
Bartender & Manager
Cavelier Wine Bar
08.2023 - Current
Franchise Operations Consultant
Hand & Stone Massage and Facial Spa
11.2022 - 08.2023
Lead Brand Ambassador / Field Marketing Representative
Congo Brands
07.2022 - 08.2023
Clinique Consultant
Ulta Beauty
11.2021 - 05.2022
Licensed Esthetician
Hand & Stone Massage and Facial Spa
05.2021 - 11.2021
Bachelor of Science - Hospitality Management
University of Central Florida
Full Specialist - Esthetician
AVEDA Institute
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