HAILEY ZEIGLER
Millbrook,AL
Summary
Positive, organized, and hardworking. I am able to work well under pressure and adaptable to any challenging situations. Proven ability to work well in team environments or comfortable working independently to accomplish on time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Shift Manager
Chicken Salad Chick
Prattville, Alabama
03.2024 - Current
- Control cash and other receipts by adhering to cash handling and reconciliation procedures.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Observed and monitored utilization of equipment.
- Planned and developed new operation processes to innovate and stay competitive.
- Prepare all required paperwork, forms and reports in an organized and timely manner.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures.
Crew Member
Chicken Salad Chick
Montgomery, Alabama
01.2024 - 03.2024
- Clean food preparation areas, cooking surfaces, and utensils
- Maintain sanitation, health, and safety standards in work areas
- Pre-cook items such as bacon, to prepare them for later use
- Take food and drink orders and receive payment from customers
- Clean, stock, and restock workstations and display cases
- Serve orders to customers at windows, counters, or tables
- Measure ingredients required for specific food items being prepared
- Prepare and serve beverages such as coffee and fountain drinks
- Wash, cut, and prepare foods designated for cooking
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
Shift Manager
Milo's Hamburgers
Prattville, Alabama
01.2023 - 12.2023
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured compliance with food safety regulations and quality standards.
- Trained new employees on company policies, procedures, and job responsibilities.
- Inspected work areas regularly for cleanliness and organization standards.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Managed daily cash intake by counting out registers and tabulating profits.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Crew Member
Milo's Hamburgers
Prattville, Alabama
11.2020 - 12.2022
- Wash, cut, and prepare foods designated for cooking
- Clean food preparation areas, cooking surfaces, and utensils
- Maintain sanitation, health, and safety standards in work areas
- Pre-cook items such as bacon, to prepare them for later use
- Take food and drink orders and receive payment from customers
- Clean, stock, and restock workstations and display cases
- Serve orders to customers at windows, counters, or tables
- Measure ingredients required for specific food items being prepared
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
- Prepare and serve beverages such as coffee and fountain drinks
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
Education
High School Diploma -
Stanhope Elmore High School
Millbrook, Alabama05.2022
Skills
- Experienced
- Energetic and Enthusiastic
- Punctual and Reliable
- Decision-Making
- Cash Handling
- Training and mentoring
- Interpersonal Skills
- Administrative Support
- Customer Service
- Clerical Support
- Team Leadership
- Computer Skills
- Teamwork and Collaboration
- Time Management
Timeline
Shift Manager
Chicken Salad Chick
03.2024 - Current
Crew Member
Chicken Salad Chick
01.2024 - 03.2024
Shift Manager
Milo's Hamburgers
01.2023 - 12.2023
Crew Member
Milo's Hamburgers
11.2020 - 12.2022
High School Diploma -
Stanhope Elmore High School
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