Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HAILEY A FERNANDEZ

Port Saint Lucie,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Industrious offering years of customer service and bakery industry experience ready to add value to any team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Lead

AGL Wholesale
06.2022 - 07.2023
  • Successfully train and supervise new employees in providing high quality service to the customers
  • Continually implement resilient interpersonal skills by engaging with customers and consistently providing them with excellent customer satisfaction service; resulting in a high rate of repeat customers
  • Supervise deliveries of truckloads into warehouses and ensure products are accounted for
  • Answered questions about store policies and addressed customer concerns

Waitress

Kyle G's
05.2022 - 10.2022
  • Continually implement resilient interpersonal skills by engaging with customers and consistently providing them with excellent customer satisfaction service; resulting in a high rate of repeat customers
  • Cultivated warm relationships with regular customers.
  • Skilled in anticipating guests' needs and working harmoniously with coworkers and supervisors to ensure a seamless guest flow throughout the restaurant.

Personal Assistant/Nanny

The Elliot House Llc
10.2020 - 03.2022
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Waitress

Stringers Oyster Bar
04.2021 - 01.2022
  • Regularly addressed customer concerns while appropriately accommodating the guests
  • Routinely account for an influx of cash while properly maintaining the correct accountabilities
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Associates degree - General Studies

Indian River State College
Port St. Lucie, Florida

EMT

UCLA
Los Angeles, California
06.2019

Skills

  • Childcare ( 5 years)
  • Retail Management (1yr)
  • Forklift Operator (1yr)
  • Social Media, Customer service, Relationship Building,
  • Cash Handling (10 years)
  • Microsoft Office, PowerPoint, Excel and Word
  • EMT
  • Small business owner ; ( Baker/ Treat maker/ Cake maker )

Certification

EMT Certification (NREMT) CPR Certification Deans Honor List (Indian River State College)

Timeline

Store Lead

AGL Wholesale
06.2022 - 07.2023

Waitress

Kyle G's
05.2022 - 10.2022

Waitress

Stringers Oyster Bar
04.2021 - 01.2022

Personal Assistant/Nanny

The Elliot House Llc
10.2020 - 03.2022

Associates degree - General Studies

Indian River State College

EMT

UCLA

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HAILEY A FERNANDEZ