Haili Glace
El Cajon,CA
Summary
Soon to be Licensed Esthetician and Skin Care Consultant with more than 600 hours of professional training. Sales-focused, customer-oriented Esthetician skilled in various types of facials.
Overview
9
9
years of professional experience
Work History
Floral Artist
The Floral Craft
09.2018 - Current
- Open and close flower kiosks on a busy street location
- Make traditional corsages, bouquets, wreaths, and wedding decorations, as well as other kinds of original designs
- Operated cash registers receiving and processing hundreds of dollars in sales each day.
- Participated in art exhibitions and shows to showcase work.
- Worked with clients to understand desired outcomes and requirements.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Esthetician
California Hair Design Academy
08.2023 - 02.2024
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage
- Analyzed skin condition and made appropriate product recommendations.
- Educated patients on treatment options.
- Performed waxing, back treatments, and gentle exfoliation to improve overall skin condition.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Personal stylist
Lane Bryant
10.2020 - 05.2021
- Identify clients' needs and help them find clothing items that fit their body type
- Customer service such as making friendly relationships, remembering their names, and greeting new customers that enter the store
- Organizing and maintaining
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
- Pulls warehouse items from the shelves based on the number, size, color, quantity, and quality requirements
- Take orders from customers and arrange pickup of freight and cargo for delivery to the loading platform
- Maintaining the outlook of the store
- This implies cleaning, arranging, and when necessary stocking the shelves
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Personal stylist
Buckle
10.2019 - 10.2020
- Identify clients' needs and help them find clothing items that fit their body type
- Customer service such as making friendly relationships, remembering their names, and greeting new customers that enter the store
- Organizing and maintaining
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
- Pulls warehouse items from the shelves based on the number, size, color, quantity, and quality requirements
- Take orders from customers and arrange pickup of freight and cargo for delivery to the loading platform
- Maintaining the outlook of the store
- This implies cleaning, arranging, and when necessary stocking the shelves
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Office Assistant
Master Liens
01.2015 - 05.2019
- Assist owner and 3 employees with organizing construction lien paperwork
- Maintain all files and keep filling up to date.
Retail Clerk
Carter's Children's Clothing
11.2017 - 01.2018
- Search for items online
- Help customers find the item they desire to purchase on the shelves
- Keep merchandise neat and returned to shelves
- Ensure excellent retail experiences to customers.
Education
Esthetican
California Hair Design Academy
La Mesa, CA02.2024
High School Diploma -
Diego Valley East Public Charter
El Cajon, CA10.2020
Skills
- Fast learner with ability to manage multiple projects and responsibilities at the same time
- Ability to apply what I've learned in school to the job environment and can adapt to each unique situation
- Experience with customer service and customer-facing responsibilities
- Trustworthy with sole responsibility for the job
- Experience opening and closing a flower shop, making arrangements, and securing all monetary transactions
- Typing speed of about 40 wpm with about 95% accuracy
- Continuing to improve typing skills
Timeline
Esthetician
California Hair Design Academy
08.2023 - 02.2024
Personal stylist
Lane Bryant
10.2020 - 05.2021
Personal stylist
Buckle
10.2019 - 10.2020
Floral Artist
The Floral Craft
09.2018 - Current
Retail Clerk
Carter's Children's Clothing
11.2017 - 01.2018
Office Assistant
Master Liens
01.2015 - 05.2019
Esthetican
California Hair Design Academy
High School Diploma -
Diego Valley East Public Charter
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