Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
BusinessDevelopmentManager

Hailie Abkes

Hays,KS

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Always willing to learn new things even without the experience. Upbeat, customer-focused Sales Associate with thee years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills.

Overview

3
3
years of professional experience

Work History

Manager/Trainer

MOD Pizza
Broomfield, CO
03.2022 - 01.2024
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Operated point-of-sale systems accurately to process payments from customers.

Childcare

Parents Of Children
Erie, CO
01.2021 - 12.2023
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Ensured physical and social well-being of each child.
  • Took children to and from school and extra-curricular activities.
  • Engaged with children on individual basis to build positive, trusting relationships.

Vendor Assistant

Ryan King
Erie, CO
10.2022 - 11.2022
  • Replenished and arranged items to maintain appearance.
  • Greeted and assisted customers to foster positive experiences.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Operated register, handled cash and processed credit card transactions.

Employee

Jax Farm And Ranch
Lafayette, CO
03.2021 - 10.2021
  • Stocked shelves with merchandise according to company standards.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Placed special orders or called other stores to find desired items.
  • Provided product information and answered customer questions.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Initiated friendly conversation with customers to determine level of assistance required.

Education

High School Diploma -

Erie High School
Erie, CO
05-2022

Skills

  • New Hire Training
  • Cash Counting
  • Transaction Processing
  • Invoice
  • Sales Closing
  • Customer Service
  • Positive and Professional
  • Teamwork
  • Customer Engagement

Affiliations

I enjoy the world of engineering, i love challenging myself to see how things work and how it improves civilization.

Accomplishments

In High School, i took 4 semesters of different engineering classes: coding, aerospace, and introduction of Architecture engineering. For that, I received a pin for completing those courses.

References

References available upon request.

Timeline

Vendor Assistant

Ryan King
10.2022 - 11.2022

Manager/Trainer

MOD Pizza
03.2022 - 01.2024

Employee

Jax Farm And Ranch
03.2021 - 10.2021

Childcare

Parents Of Children
01.2021 - 12.2023

High School Diploma -

Erie High School

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Hailie Abkes