Hailie Arias
Bakersfield,CA
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success. Also a Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands.
Overview
3
3
years of professional experience
Work History
Senior Support Clerk/Outreach Specialist
Kern health systems through a temp agency
Bakersfield, CA
02.2023 - Current
- Data entry
- Mailing out letters
- Filing grievances
- Creating notifications
- Sending out emails
- Reviewed files, records and other documents to obtain information or respond to requests.
- Performed data entry tasks such as updating member information in the system.
- Assisted with data entry tasks, including entering information into databases and spreadsheets.
- Contacted members for missing Gaps in care
- Assisted members in scheduling missing appointments by calling PCP offices
Medical Assistant/ Receptionist
Kern Vascular Center
02.2022 - 02.2023
- Checking patients in
- Making outbound calls
- High volume calls
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Medical Assistant
Accelerated Urgent Care
11.2021 - 01.2022
- Providing patient with best care
- Assisting with filling out paperwork
- Assisting doctors in the room with patients
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected samples from patients for laboratory testing purposes.
- Incorporated outside records into charts and EHR.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education
MEDICAL ASSISTANT -
Liberty Career College
Bakersfield, CA12-2021
HIGH SCHOOL DIPLOMA -
East Bakersfield High School
Bakersfield, CASkills
- Call Management
- Administrative Support
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Clerical Support
- Documentation
- Researching
- Multi-line phone talent
- Phone etiquette
- Excellent communication
- Customer service
- Document scanning
- Data management
- Typing accuracy
- Problem-solving
- Medical terminology
Languages
Spanish
Full Professional
Timeline
Senior Support Clerk/Outreach Specialist
Kern health systems through a temp agency
02.2023 - Current
Medical Assistant/ Receptionist
Kern Vascular Center
02.2022 - 02.2023
Medical Assistant
Accelerated Urgent Care
11.2021 - 01.2022
MEDICAL ASSISTANT -
Liberty Career College
HIGH SCHOOL DIPLOMA -
East Bakersfield High School