Hailie Gonzalez
Houston,US
Summary
Experience Leasing Manager seeking to secure a position with a company that can utilize and enhance current sales, marketing, and customer service skills. An independent and self-motivated professional with excellent communication skills, able to grow positive relationships at all organizational levels. Dedicated, highly organized and detail-oriented, able to prioritize and complete multiple tasks and follow through to achieve goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Leasing Professional
Greystar Management - Broadwater
11.2023 - 09.2024
- Responsible for managing the day-to-day operations of the leasing team
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Develop programs to ensure the community meets or exceeds its occupancy goals
- Inspect models and 'market ready' vacancies daily to ensure they are ready to be shown
- Preparing daily and weekly reports, resident communications, move outs, walk-through schedules, move out and move-ins
- Conduct all business in accordance with company policy and procedures, Fair Housing, and all other laws pertaining to apartments
- Responsible for assisting the Property Manager and Assistant Manager as directed
- Performing all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries
- Greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit
- Inspecting the entire property (office, models, compactor, vacant, and amenity areas) daily for cleanliness
- Processing rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
- Following-up with prospective residents including a phone call within 24 hours and a minimum of two additional follow up contacts
- Assisting with planning and implementation of community marketing plans to generate traffic
- Recording resident service requests accurately and in detail to assist the maintenance team in the timely completion of all requests
Leasing Manager - NOVU New Forest
Richmark Properties
11.2022 - 11.2023
- Responsible for managing the day-to-day operations of the leasing team
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Develop programs to ensure the community meets or exceeds its occupancy goals
- Inspect models and 'market ready' vacancies daily to ensure they are ready to be shown
- Preparing daily and weekly reports, resident communications, move outs, walk-through schedules, move out and move-ins
- Conduct all business in accordance with company policy and procedures, Fair Housing, and all other laws pertaining to apartments
- Responsible for assisting the Property Manager and Assistant Manager as directed
- Performing all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries
- Greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit
- Inspecting the entire property (office, models, compactor, vacant, and amenity areas) daily for cleanliness
- Processing rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
- Following-up with prospective residents including a phone call within 24 hours and a minimum of two additional follow up contacts
- Assisting with planning and implementation of community marketing plans to generate traffic
Leasing Manager
Madera Residential - Verano Apartments
05.2021 - 10.2022
- Responsible for managing the day-to-day operations of the leasing team
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Develop programs to ensure the community meets or exceeds its occupancy goals
- Inspect models and 'market ready' vacancies daily to ensure they are ready to be shown
- Preparing daily and weekly reports, resident communications, move outs, walk-through schedules, move out and move-ins
- Conduct all business in accordance with company policy and procedures, Fair Housing, and all other laws pertaining to apartments
- Responsible for assisting the Property Manager and Assistant Manager as directed
- Performing all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries
- Greeting prospective residents, touring prospective residents throughout the property, qualifying prospects and closing the sale by obtaining a rental application and a deposit
- Inspecting the entire property (office, models, compactor, vacant, and amenity areas) daily for cleanliness
- Processing rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
- Following-up with prospective residents including a phone call within 24 hours and a minimum of two additional follow up contacts
- Assisting with planning and implementation of community marketing plans to generate traffic
- Recording resident service requests accurately and in detail to assist the maintenance team in the timely completion of all requests
Education
Associates -
San Jacinto College
Central08-2022
High School Diploma -
Memorial Pasadena High School
PasadenaSkills
- Customer Service
- Team Building
- Organizational Skills
- Microsoft Office
- Sales and marketing aptitude
Certification
Grace Hill-Fair Housing
Personal Information
Title: Leasing Manager
References
Available upon request.
Languages
- English
- Spanish
Timeline
Leasing Professional
Greystar Management - Broadwater
11.2023 - 09.2024
Leasing Manager - NOVU New Forest
Richmark Properties
11.2022 - 11.2023
Leasing Manager
Madera Residential - Verano Apartments
05.2021 - 10.2022
Associates -
San Jacinto College
High School Diploma -
Memorial Pasadena High School