Hailly Dixon
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
KFC
04.2020 - 11.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervisor
Moes Southwestern Grill
05.2022 - 06.2023
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Cashier Team Lead
Burlington Coat Factory Distribution Center
04.2017 - 09.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
Associate of Arts - Business Administration And Management
Syracuse University
Syracuse, NY05.2022
High School Diploma -
Solvay High School
Solvay, NY06.2018
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Staff Supervision
- Store operations
Timeline
Supervisor
Moes Southwestern Grill
05.2022 - 06.2023
Assistant Store Manager
KFC
04.2020 - 11.2023
Cashier Team Lead
Burlington Coat Factory Distribution Center
04.2017 - 09.2021
Associate of Arts - Business Administration And Management
Syracuse University
High School Diploma -
Solvay High School
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