Haily Atkins
Farmington,NY
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cosmetologist
Halo Salon
02.2021 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Maintained client treatment records and designed long-term care programs for return customers.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Closing Manager
Salvatores
04.2015 - 01.2018
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Assisted upper management in analyzing sales data, identifying areas of opportunity for growth and developing strategies to meet company goals.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
Food Service Worker
The Terrace At Newark Assisted Living
04.2015 - 06.2016
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and organized kitchen, dining and service areas.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Learned other teammates' work tasks to train as backup.
Education
Associate of Science -
Monroe Community College
Rochester, NY05.2026
High School Diploma -
Newark High School
Newark06.2016
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Sanitation Practices
- Nursing knowledge
- Patient Communication
- Problem-Solving
- Time Management
- Decision-Making
- Workload balancing
- Friendly, Positive Attitude
Certification
- New Visions Nursing, Newark Wayne Community Hospital - 2016
- Cosmetology License - 2019
Timeline
Cosmetologist
Halo Salon
02.2021 - Current
Closing Manager
Salvatores
04.2015 - 01.2018
Food Service Worker
The Terrace At Newark Assisted Living
04.2015 - 06.2016
Associate of Science -
Monroe Community College
High School Diploma -
Newark High School
- New Visions Nursing, Newark Wayne Community Hospital - 2016
- Cosmetology License - 2019
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