Haily Barnes
Shawnee
Summary
Experienced bartender dedicated to delivering outstanding guest experiences and exceptional service in fast-paced environments. Proficient in crafting specialty cocktails and developing innovative menu items. Strong multitasking abilities ensure efficient management of competing priorities while maintaining high standards of hospitality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Neighborhood JAM
Moore
09.2023 - Current
- Established strong working relationships with colleagues through effective communication strategies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at end of each shift, ensuring accurate funds received.
- Resolved customer complaints professionally to enhance service quality.
- Verified identification cards for proof of age before serving alcoholic beverages.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Completed regular bar inventories and daily requisition sheets.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Server
Texas Roadhouse
Tulsa
07.2021 - 08.2023
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
High School Diploma -
Beggs Highschool
Beggs, OK05-2021
Skills
- Mixology techniques and alcohol compliance
- Cash handling and POS systems
- Inventory management and sanitation practices
- Problem solving and communication skills
- Sales techniques and menu memorization
- Customer service excellence
- Engaging personality and strong multitasking
- Time management
- Conflict resolution
Affiliations
- Arts/Style
- Pets
- Nature
- community outings
Accomplishments
- one of the top employees for high sales/upselling
Certification
- liquors license
- SafeServ
- Food Handlers
- Liquor Cert
References
References available upon request.
Timeline
Bartender
Neighborhood JAM
09.2023 - Current
Server
Texas Roadhouse
07.2021 - 08.2023
High School Diploma -
Beggs Highschool
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