Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Haily Fernando

Sharon,Massachusetts

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

2
2
years of professional experience

Work History

Hostess

Chili's Restaurant
Walpole, Massachusetts
08.2023 - 12.2024
  • Monitored customer satisfaction levels throughout their meal experience.
  • Assisted servers in bussing tables when needed during busy periods.
  • Handled cash payments and reconciled daily transactions accurately.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Provided menus to customers and answered questions regarding menu items.
  • Maintained a clean and organized dining area.
  • Accurately recorded customer information into reservation system.

Volunteer

Sturdy Memorial Hospital
Attleboro, Massachusetts
06.2023 - Current
  • Operated lift devices such as stair chairs safely and efficiently.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Responded promptly and appropriately to requests for assistance from hospital staff.
  • Maintained cleanliness of transport vehicles and equipment.
  • Collected patient information from nursing staff prior to transport.
  • Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
  • Greeted and assisted patients in wheelchairs to their appointments.

Volunteer

Our Daily Bread Ministries
Mansfield, Massachusetts
07.2022 - 02.2023
  • Maintained organized inventory by consistently replenishing stock on shelves
  • Prepared preorders efficiently
  • Gathered food donations
  • Guided and supported clients throughout their shopping experience.

Softball Captain

Sharon High School
Sharon, Massachusetts
06.2024 - Current
  • Organized, scheduled and supervised practice sessions to ensure that players were adequately prepared for competitions.
  • Developed, implemented and monitored a comprehensive training program for the softball team.
  • Maintained a positive attitude toward all players regardless of skill level or experience.
  • Created an environment that fosters teamwork, trust, respect, discipline, and commitment among players.
  • Organized and led pre-game warm-ups and drills.

12u Softball Coach

Sharon Youth Baseball And Softball Association
Sharon, Massachusetts
06.2024 - Current
  • Established clear objectives for each practice session and game situation.
  • Maintained a positive attitude toward all players regardless of skill level or experience.
  • Organized and led pre-game warm-ups and drills.
  • Developed game strategies and made real-time decisions to adapt to opponents during competitions.

Education

High School Diploma -

Sharon High School
Sharon, MA
06-2025

Skills

  • Efficient collaboration
  • Cleanliness Maintenance
  • Patience and Empathy
  • Table assignment
  • Special requests handling
  • Food Running
  • Positive and professional
  • Payment Processing
  • Customer Service

References

References available upon request.

Timeline

Softball Captain

Sharon High School
06.2024 - Current

12u Softball Coach

Sharon Youth Baseball And Softball Association
06.2024 - Current

Hostess

Chili's Restaurant
08.2023 - 12.2024

Volunteer

Sturdy Memorial Hospital
06.2023 - Current

Volunteer

Our Daily Bread Ministries
07.2022 - 02.2023

High School Diploma -

Sharon High School

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Haily Fernando