Haily McCord
El Cajon,CA
Summary
High-performing individual with experience serving the public in a way that is informed, respectful, effective and consistent. Flexible and focused, always looking for new ways to learn and grow in the field.
Overview
8
8
years of professional experience
Work History
Human Services Specialist
Health And Human Services Agency
San Diego, CA
03.2023 - Current
- Provide service to members of the public by processing case changes related to benefits
- Utilize County policies and procedures to ensure quality case management
- Provide detailed information regarding case issues to the appropriate parties
- Assist members of the public with accessing information regarding benefits via telephone
- Process Semi-Annual Reports to evaluate customers' ongoing eligibility for benefits
Human Services Aide
LA Department of Children and Family Services
Santa Fe Springs, CA
02.2022 - 12.2022
- Supervise visitation between parents and children who are currently in foster care
- Provide transportation for children to and from monitored visits
- Assist with delivering documents and items for office staff
- Supervise youth in the office who are waiting for foster placement
- Ensure the safety of children during monitored visits
- Collaborate directly with social workers and families to assist with visitation efforts.
Children's Social Worker
LA Department of Children and Family Services
Santa Fe Springs, CA
07.2020 - 02.2022
- Investigated and evaluated cases of child abuse and neglect
- Provided a full range of case management services for children and families, conducted monthly visits and developed case plans
- Interacted & collaborated with collaterals, community partners and other professionals
- Prepared reports for Juvenile Dependency Court
- Maintained a caseload of 35+ children located in diverse service areas.
Children's Social Worker Intern
LA Department of Children and Family Services
Santa Fe Springs, CA
09.2019 - 05.2020
- Engage with clients to figure out a case plan & follow up with clients to track progress
- Respond to ER referrals with colleagues
- Use CWS/CMS to record all client activities
- Demonstrate knowledge and application of the NASW Code of Ethics & Core Competencies.
Student Ambassador
Office of Student Engagement, Whittier College
Whittier, CA
09.2016 - 05.2020
- Provide front desk services (answering phone calls, assisting clients with forms, providing clients with resources) relating to on-campus clubs, organizations, and events as well as general campus life information
- Facilitate on-campus events including admitted students fair, homecoming, and recreational activities such as our Clubs & Orgs Carnival
- Complete projects for supervisors including updating the college's student handbook, organizing files containing account budgets, and creating flyers for various events and offices on campus.
Education
Bachelor of Arts - Social Work, Psychology
Whittier College
Whittier, CA05.2020
Skills
- Crisis intervention
- Interpersonal communication
- Problem solving
- Management and general organization
- Professional written communication
- Adaptability and efficiency
- Computer/software skills
- Event planning/facilitation
- Public speaking
Affiliations
- Co-President of the Alumni Association for the Metaphonian Society (Greek Life)
Timeline
Human Services Specialist
Health And Human Services Agency
03.2023 - Current
Human Services Aide
LA Department of Children and Family Services
02.2022 - 12.2022
Children's Social Worker
LA Department of Children and Family Services
07.2020 - 02.2022
Children's Social Worker Intern
LA Department of Children and Family Services
09.2019 - 05.2020
Student Ambassador
Office of Student Engagement, Whittier College
09.2016 - 05.2020
Bachelor of Arts - Social Work, Psychology
Whittier College
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