Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haisley Reed

Martinez,CA

Summary

Dynamic leader with a proven track record at Ulta Beauty Inc., adept in driving sales growth and leading teams to exceed targets. Excels in customer service and problem-solving, showcasing strong communication and leadership skills. Achieved significant performance improvements through strategic planning and team collaboration. Demonstrates exceptional multitasking and interpersonal abilities, ensuring operational excellence and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Retail Sales Manager

Ulta Beauty Inc.
03.2017 - 07.2022

• Led sales team to consistently meet and exceed sales targets.

• Trained and developed staff on sales strategies and product knowledge.

• Ensured exceptional customer service and handled escalated customer issues.

• Monitored sales performance and implemented strategies to boost results.

• Oversaw merchandising and product displays in alignment with promotions.

• Collaborated with other managers to meet overall store objectives.

Operations Manager Intern

Ulta Beauty Inc.
03.2017 - 07.2022

• Managed inventory control and stock levels to ensure product availability.

• Led backroom and stock associates for efficient store operations.

• Handled cash management and ensured compliance with policies.

• Maintained store cleanliness and safety standards.

• Ensured smooth daily operations and back-of-house processes.

General Manager

European Wax Center
06.2022 - 12.2022

• Led and trained staff, including Wax Specialists and Guest Service Associates.

• Drove sales performance and met center revenue goals.

• Delivered exceptional customer service and resolved guest issues.

• Managed scheduling, inventory, and operational efficiency.

• Executed local marketing strategies to drive guest retention and acquisition.

• Monitored financials, including budget, payroll, and expenses.

Waitress

The Cheesecake Factory
06.2021 - Current

• Provided top-tier customer service, ensuring a positive dining experience.

• Took accurate food and beverage orders and relayed them to the kitchen.

• Delivered knowledgeable recommendations about menu items.

• Served food and drinks promptly and ensured quality standards were met.

• Processed payments and maintained a clean dining area.

Education

High School Diploma -

Spencerport High School
Spencerport, NY
06.2012

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cleanliness
  • Order Taking
  • Cash Handling

Leader ship and management

Communication and interpersonal skills

Problem solving

Decision-making

Timeline

General Manager

European Wax Center
06.2022 - 12.2022

Waitress

The Cheesecake Factory
06.2021 - Current

Retail Sales Manager

Ulta Beauty Inc.
03.2017 - 07.2022

Operations Manager Intern

Ulta Beauty Inc.
03.2017 - 07.2022

High School Diploma -

Spencerport High School
Haisley Reed