Summary
Overview
Work History
Education
Skills
Certifications and Licenses
Profession Relevant Skills
Languages
References
Timeline
Generic

Hajar Boujida

Downingtown,PA

Summary

Qualified medical representative who has been in the sales and healthcare industry for a total of ten years and have proven sales experience. Excellent communicator with negotiation and persuasion skills that draws clients in and keeps them returning. Reliable, driven to succeed and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Medical Call Center Representative

Artisan Smiles
07.2021 - Current
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Located errors and promptly refiled rejected claims.
  • Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.

Lead Oral Surgery Assistant

Artisan Smiles
01.2018 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Monitored patient comfort and safety during dental procedures.
  • Assisted surgeon during procedures by suctioning up bodily fluids and handing over needed dental instruments.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Calmed nervous patients by speaking softly, answering questions and providing compassionate care.

Jewelry Store Manager

Lionville Jewelers
08.2012 - Current
  • Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
  • Fabricated pieces by hand and using specialized equipment.
  • Evaluated sales reports and priced diamonds and other precious stones according to market values and rarity.
  • Observed, assessed and documented clarity, color and other key features of diamonds and precious stones.
  • Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
  • Worked with corporate clients to design appealing pieces for mass production.

Medical Device Sales Representative

The Olkai Group
03.2023 - 08.2023
  • Met with physicians, directors and healthcare executives to successfully sell orthodontist products.
  • Guided clinical application for proper placement of the medical devices (Clear aligners)
  • Followed up with clinical contacts weekly to check on needs and offer new solutions.

Clinical Nursing Student

Paoli Hospital
05.2023 - 07.2023
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized Electronic Medical Records (EMR) systems to record patient data.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Education

BSN - Nursing

Villanova University
Villanova, PA
01.2025

Bachelor of Science - Biology

Pennsylvania State University
University Park, PA
05.2020

Associate of Science - Health Professionals

Delaware County Community College
Media, PA
06.2017

Skills

  • Salesforce CRM
  • Customer education
  • Technical product demonstrations
  • Time management
  • Communication and team leader
  • Healthcare Billing
  • Medical Consultation
  • Patient Care
  • Intravenous Therapy
  • Setting up and Operating Equipment
  • Pre- and Post-Surgical Counts

Certifications and Licenses

  • Phlebotomy (2021) - National Healthcareer Association (NHA).
  • CPR/AED (2023) - Villanova University

Profession Relevant Skills

  • Proficient in a variety of computer software, including accounting, scheduling, data mining, enterprise resource planning and customer relationship management software.
  • Qualified sales expert with extensive knowledge of the best methods for promoting and selling products, including marketing strategies and product demonstrations.
  • Acutely aware of body language and other non-verbal response indicators to read audiences and adjust the demonstration or presentation accordingly.
  • Exceptional customer service representative who understands how to assess client needs, evaluate satisfaction, and meet quality standards.

Languages

English
Native or Bilingual
Spanish
Limited Working
Arabic
Native or Bilingual
French
Elementary

References

Todd Goldstein

Senior Vice Preseident 

Link bank 

215-919-4488


Antoine Panossian M.D. 

Oral Surgeon 

484-745-3210

Panossian@artisansmilespa.com


Eugene Roginsky M.D. 

610-306-8880

Generoginsky@icloud.com


John McIntyre DDS. 

215-869-5721

Jmcintyredds@outlook.com


Alexandra Hudson MSN, RN, OCN

610-299-7145

Ahudson7@villanova.edu



Timeline

Clinical Nursing Student

Paoli Hospital
05.2023 - 07.2023

Medical Device Sales Representative

The Olkai Group
03.2023 - 08.2023

Medical Call Center Representative

Artisan Smiles
07.2021 - Current

Lead Oral Surgery Assistant

Artisan Smiles
01.2018 - Current

Jewelry Store Manager

Lionville Jewelers
08.2012 - Current

BSN - Nursing

Villanova University

Bachelor of Science - Biology

Pennsylvania State University

Associate of Science - Health Professionals

Delaware County Community College

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