Hakeem Jackson
Brooklyn,NY
Summary
Dynamic and results-driven professional with proven expertise in customer service and team leadership at Cold Stone. Skilled in cash handling and problem-solving, I successfully trained new cashiers, enhancing team performance and customer satisfaction. Committed to maintaining safety standards and improving operational efficiency in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Production Assistant
Produce of Laison
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Completed wide range of tasks in diverse filming areas to support operations.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Warehouse Worker
Home Depot
Brooklyn, NY
01.2022 - 10.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Cashier Team Lead
Target
Brooklyn, NY
07.2018 - 04.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
General Construction Laborer
Mega Construction
New York, NY
01.2018 - 07.2018
- Kept sites clean and organized to decrease accidents and increase overall productivity.
- Contributed to successful project completion by collaborating with team members on various tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved job site organization by sorting, stacking, and properly storing materials and equipment.
- Maintained a safe work environment through regular site cleanups and adherence to safety protocols.
- Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
Education
High School Diploma -
Boys And Girls H.S
Brooklyn, NYSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Team management
- Heavy lifting
- Payment processing
- Motivational skills
- Safety rules
Timeline
Warehouse Worker
Home Depot
01.2022 - 10.2024
Cashier Team Lead
Target
07.2018 - 04.2021
General Construction Laborer
Mega Construction
01.2018 - 07.2018
Production Assistant
Produce of Laison
High School Diploma -
Boys And Girls H.S