Hakeem Kureshi
Maitland
Summary
Detail-oriented technician and sales professional skilled in electronic troubleshooting and customer service. Extensive experience in case management and sales, with a focus on client satisfaction and effective communication. Committed to leveraging technical skills to enhance productivity and drive business results.
Overview
10
10
years of professional experience
Work History
Intake Specialist II
Morgan and Morgan
Lake Mary
02.2023 - Current
- Managed intake processes to ensure efficient handling of client cases.
- Over 1,000 Personal Injury cases screened and approved.
- Trained to conduct thorough case evaluations for potential clients.
- Communicate protected information to attorneys and clients.
- Frequent use of Microsoft Office tools.
Inside Sales Representative
ThreatLocker, Inc.
Maitland
01.2025 - 03.2026
- Delivered product demonstrations that effectively showcased features and benefits, influencing client decisions.
- Cultivated relationships with potential clients, contributing to increased sales opportunities.
- Utilized CRM systems to track interactions and ensure accurate customer information.
- Coached new sales representatives on company processes and tools, enhancing their readiness and performance.
Self-Employed Health Insurance Agent
US Health Advisors
Orlando
12.2021 - 02.2023
- Over $450,000 of issued business.
- Conducted person-to-person sales and provided customer service through phone and text communication.
- Coordinated appointment setting, managed client relationships, followed up on leads, and facilitated in-person transactions.
- Tracked and organized business expenses to maintain accurate financial records.
- Self-Employed Health Insurance Agent
CSR
U-Haul
Apopka
10.2018 - 01.2021
- Addressed customer inquiries and resolved issues to enhance satisfaction and improve service experience.
- Inspected and maintained mechanical systems of commercial vehicles to ensure optimal performance and safety.
- Dispatch Equipment / Generate Rental Contracts.
- Propane and Forklift Certified.
3rd Class Petty Officer
US Navy
Great Lakes
07.2016 - 05.2020
- Graduated Basic Training.
- Completed Electronics Technical Apprenticeship School, graduated with Honors.
- Completed Advance Electronics Technical Training School.
- Supported ship operations and maintenance, ensuring operational readiness and safety.
Education
Some College (No Degree) - General Studies
Seminole State College
Altamonte SpringsUSN Certified Electronics Technician - Electronics Technology
US Navy
Great Lakes, IL05-2017
High School -
Apopka High School
Apopka, FL05-2016
Skills
- Sales strategies
- Lead generation
- Sales Leadership
- Consultative sales approach
- Sales forecasting
- Lead qualification
- CRM management
- Microsoft Office tools proficiency
- Technical product knowledge
- Deadline management
- Client relationship management
- Tool operation
Timeline
Inside Sales Representative
ThreatLocker, Inc.
01.2025 - 03.2026
Intake Specialist II
Morgan and Morgan
02.2023 - Current
Self-Employed Health Insurance Agent
US Health Advisors
12.2021 - 02.2023
CSR
U-Haul
10.2018 - 01.2021
3rd Class Petty Officer
US Navy
07.2016 - 05.2020
Some College (No Degree) - General Studies
Seminole State College
USN Certified Electronics Technician - Electronics Technology
US Navy
High School -
Apopka High School