Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Hakeem Taylor

Amazon DSP
BALTIMORE,MD
1
Language
8
years of professional experience
Customer Service professional with experience greeting customers, taking orders, and supporting fast-paced food service operations. Handles order accuracy for 71+ customer orders per shift, front lobby upkeep, and food prep for 81+ items per shift to keep service moving and customers comfortable. Brings practical support across customer-facing tasks and team coordination in busy shift environments.

Work History

Delivery Driver

3 Years 3 Months
Amazon DSP | 05.2023 - Current
  • Delivered packages efficiently to designated zip codes
  • Loaded truck with packages for timely deliveries
  • Sorted packages accurately by zip codes for streamlined distribution

Picker

9 Months
Home Depot | 08.2022 - 05.2023
  • Lifted heavy boxes.
  • Sorted boxes and packages by zip codes.
  • Used pallet jacks to transport all packages to loading dock.
  • Unloaded truck and placed packages on conveyor belt for efficient processing.
  • In charge of the converter belt directing where packages should go.

Customer service

3 Months
Chick-fil-a | 10.2021 - 01.2022
  • Greeted and assisted customers to enhance dining experience
  • Taking customers'' orders.
  • Cleaned tables and front lobby to maintain a welcoming environment
  • Prep the food and bagged them per order

Package handler

1 Year 1 Month
UPS Warehouse | 10.2020 - 11.2021
  • Loaded trucks with packages to prepare for timely dispatch
  • Sorted packages by zip codes to ensure efficient delivery routing
  • Lifted and organized heavy packages for optimal loading and transport
  • Lifted heavy packages

Patient Transport

4 Months
University of Maryland Medical Center | 02.2019 - 06.2019
  • Transported the patient to their designated location.
  • Made sure the patient was secured and safe within the vehicle.
  • Picked up patient by their scheduled time and dropped them off and there scheduled time.
  • Secured the patient’s safety to and from the vehicle.

Education

Digital harbor high school | 06-2019

Skills

Delivery driver
Customer service
Route planning
Proof of delivery
Cargo securement
Packing
Unloading
Teamwork
Material handling
Pallet jack operation
Pallet wrapping
Order picking
Material staging
Vehicle inspection

Languages

English

Timeline

Delivery Driver

Amazon DSP
05.2023 - CurrentRead More

Picker

Home Depot
08.2022 - 05.2023Read More

Customer service

Chick-fil-a
10.2021 - 01.2022Read More

Package handler

UPS Warehouse
10.2020 - 11.2021Read More

Patient Transport

University of Maryland Medical Center
02.2019 - 06.2019Read More

Digital harbor high school

Read More
Hakeem Taylor