Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hakeem Williams

Fort Riley

Summary

Experienced sales professional with over a decade of hands-on experience in customer service, merchandising, and inventory control. Six years of management experience supporting daily sales operations, leading teams, and ensuring a positive customer experience. Strong at building customer loyalty, training employees, and keeping sales floors organized, efficient, and visually appealing to drive consistent results.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Ks Cash and Carry
Morant Bay
04.2016 - 09.2025
  • Delivered high-quality customer service by assisting customers with product selection, questions, and purchases
  • Drove daily sales by recommending products, upselling, and promoting in-store offers
  • Managed inventory levels, restocking merchandise and conducting regular stock counts
  • Maintained organized, clean, and visually appealing sales floors and displays
  • Processed transactions accurately using POS systems, including cash, credit, and returns
  • Resolved customer concerns professionally to ensure satisfaction and repeat business
  • Trained and supported new employees on sales techniques, store procedures, and customer service standards
  • Supervised staff during shifts, assigning tasks and ensuring coverage and productivity
  • Opened and closed the store, including cash handling and deposit preparation
  • Monitored sales performance and helped meet or exceed daily and monthly goals
  • Ensured compliance with company policies, safety standards, and loss-prevention procedures

Education

High School -

Seaforth High School
Jamaica, WI
07.2015

Skills

  • Customer Relationship Management
  • Sales Performance & Goal Achievement
  • Team Leadership & Supervision
  • Staff Training & Development
  • Inventory Management
  • Visual Merchandising
  • Daily Sales Operations
  • Customer Retention & Satisfaction
  • Problem-Solving & Conflict Resolution
  • Time Management & Organization
  • Point-of-Sale (POS) Systems
  • Multi-tasking strength

Timeline

Assistant Manager

Ks Cash and Carry
04.2016 - 09.2025

High School -

Seaforth High School
Hakeem Williams