Tracks and maintains referral and preauthorization's for all patients and ensures that authorizations are obtained, updated, and documented in a timely manner, that patient care is not delayed and that denials are minimal
Maintain patient registration to include the use of GE Centricity Business/IDX to ensure accurate registration, authorization/referral information for both IDX and SMS Invision
Update patient demographic and insurance information; Maintain Department standards in terms of accounts access & accuracy rates for Non-Participating Health Plans
Assists MRI, Nuclear Medicine, Breast Imaging, CT, US, & Interventional Radiology technologist with Scans, appointments, and post-op needs as well.
Case Manager Coordinator
Cal Rehab Institute
Century City, CA
12.2022 - 10.2023
Coordinate with hospital personnel and prepare necessary information for team meetings, huddles and conferences for admitted patients
Obtain authorizations from insurance to confirm patient coverage while in housed
Schedule follow up appointments per attending physicians' request
Ensure daily workload is complete in a timely manner, and information provided is true and accurate such as transportation invoices, authorizations, and out of facility appointment information as well
Coordinate with Case Managers on treatment plans for patients while they are In-House
Scan/Upload patient charts and discharge paperwork into a shared drive for medical record purposes.
Patient Benefits Cord/Billing
SoCal Orthopedic Int.
Van Nuys, CA
10.2020 - 09.2022
Communicated with various insurance plans and IPA’s such as Healthcare LA, Preferred IPA, Tri-Care West, Facey Medical Group and more to ensure 100% compliance of In & Out of Network eligibility
Obtained Pre-Certification for EMG’s, Epidurals, Injections and Surgeries based off ICD-10/HCPC Codes and medical records submitted to insurances and verified medical necessity requirements with insurances to ensure 100% compliance
Scheduled all surgical procedures and assured that all appropriate clinicals and insurance coding information is collected for the surgery schedule.
Patient Contact Rep
Cedars Sinai Medical Group
Beverly Hills, CA
08.2018 - 09.2020
Effectively assisted Team Lead with work queues for referrals, lab result errors, and scheduling procedures via EPIC systems
Evaluated any issues with patients for Medication refills, prior authorizations, referrals and Xray’s
Contacted patients for any out of the facility medical records for clinical review needing authorizations
Served as a liaison between Nephrology and Gastroenterology.
Office Manager/Surgery Coordinator/Financial Counselor at OB/GYN/Cosmetic SurgeryOffice Manager/Surgery Coordinator/Financial Counselor at OB/GYN/Cosmetic Surgery