Hakki Etiz
Ashburn,VA
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
15
15
years of professional experience
19
19
years of post-secondary education
Work History
Restaurant Shift Manager
Mr. Gyro LLC
09.2018 - Current
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Utilized POS system to receive and process food and beverage orders.
- Excelled in every store position and regularly backed up front-line staff.
- Stored food in designated containers and storage areas to prevent spoilage.
Senior Project Coordinator
Walmart
08.2019 - 02.2024
- Developed and implemented project plans and budgets to ensure successful execution.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Monitored project progress, identified risks and took corrective action as needed.
- Photocopied, distributed and emailed documents to project managers.
Restaurant General Manager
Oxus 7
07.2021 - 04.2022
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
CAP 1 Supervisor
Walmart
07.2018 - 04.2019
Assistant Manager
Forever 21
09.2017 - 07.2018
- Launched quality assurance practices for each phase of development
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Cluster Manager
LC Waikiki
08.2016 - 08.2017
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Provided weekly income and quarterly cluster reports to company headquarters.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed senior-level personnel working in marketing and sales capacities.
Allocation Manager
LC Waikiki
02.2016 - 08.2016
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Store Manager
LC Waikiki
04.2010 - 02.2016
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
Education
Master of Arts - Capital Marketing
Istanbul University
Istanbul/Turkiye 02.2015 - 11.2025
Associate of Arts - Law
Anadolu University
Istanbul/Turkiye 09.2013 - 06.2016
Bachelor of Arts - Business Administration
Uludag University
Bursa/Turkiye 09.2004 - 01.2009
Associate of Science - Information Technologies
Northern Virginia Community College
Annandale, VA 08.2024 - Current
Skills
- Analytical Thinking
- Merchandising Plans
- Inventory Control Processes
- Customer Relationship Management
- Mentoring
- Promotional Effectiveness Review
- Resource Allocation
- Supply Chain Performance Management
- Store Merchandising
- Strategy Planning
- Facilities Planning
- Labor Law
Languages
Turkish
Native or Bilingual
Timeline
Associate of Science - Information Technologies
Northern Virginia Community College
08.2024 - Current
Restaurant General Manager
Oxus 7
07.2021 - 04.2022
Senior Project Coordinator
Walmart
08.2019 - 02.2024
Restaurant Shift Manager
Mr. Gyro LLC
09.2018 - Current
CAP 1 Supervisor
Walmart
07.2018 - 04.2019
Assistant Manager
Forever 21
09.2017 - 07.2018
Cluster Manager
LC Waikiki
08.2016 - 08.2017
Allocation Manager
LC Waikiki
02.2016 - 08.2016
Master of Arts - Capital Marketing
Istanbul University
02.2015 - 11.2025
Associate of Arts - Law
Anadolu University
09.2013 - 06.2016
Store Manager
LC Waikiki
04.2010 - 02.2016
Bachelor of Arts - Business Administration
Uludag University
09.2004 - 01.2009
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