Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hala Alrdoun

Houston,TX

Summary

Efficient Transportation Manager commended as technologically proficient professional adept at planning, dispatching and routing packages by maintaining strong relations with transport carrier services. Solid 3-year background in handling logistics to achieve timely delivery. Prioritizes tasks and distributes operations to provide maximum output.

Driven Customer Service Supervisor offers three years of expertise in sales management and office administration. Polished in strategic planning and employee relations. Adaptable and versatile professional equipped with sound judgment and performance-based management approach.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Professional Warehouse Manager offering three years of expertise in supervising and training employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations.

Overview

4
4
years of professional experience

Work History

Driver Manager

Gulf limo service
06.2022 - Current
  • Kept track of driver hours and miles to achieve maximum productivity in given hours.
  • Tracked driver behavior, timekeeping and attendance.
  • Tracked production and quality control systems to proactively identify deficiencies

Restaurant Manager

Hala cafee
02.2020 - 06.2022
  • Led and directed team members on effective methods, operations, and procedures
  • Coached team members on food safety and sanitation processes, customer service, menu education, and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage, and labor costs.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies

Administrator

AL-Alaak Translation Services
Dallas, TX
03.2019 - 01.2020
  • Legal and personal Documents.
  • Immigration Documents.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • International Translation
  • Targeted new customers to grow geographic reach and increase revenue
  • Evaluated customer needs and feedback to drive product and service improvements
  • Maintained database systems to track and analyze operational data

Education

High School Diploma -

ST. Augustine High School
Dallas, TX
09.2019

Bachelor of Science - Aviation Science

Al-Aehliyya Amman University
Jordan
10.2008

Skills

  • Route management
  • Training program development
  • Productivity standards implementation
  • Computer skills world,PowerPoint
  • Vendor management
  • Budget controls
  • Driver coordination
  • Translation

Timeline

Driver Manager

Gulf limo service
06.2022 - Current

Restaurant Manager

Hala cafee
02.2020 - 06.2022

Administrator

AL-Alaak Translation Services
03.2019 - 01.2020

High School Diploma -

ST. Augustine High School

Bachelor of Science - Aviation Science

Al-Aehliyya Amman University