Halamehi Vehikite
South Jordan
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
Residence Inn by Marriott
West Jordan, UT
03.2023 - 02.2025
- Assisted in managing daily hotel operations to ensure guest satisfaction and service excellence.
- Coordinated staff schedules and training to optimize team performance and enhance service delivery.
- Implemented inventory control procedures, improving accuracy of stock levels and reducing discrepancies.
- Supported budgeting processes by tracking expenses and identifying cost-saving opportunities within departments.
- Resolved guest complaints and implemented service improvements.
Front Desk Agent
Fairfield Inn by Marriott
Salt Lake City, UT
03.2021 - 03.2023
- Managed front desk operations, providing exceptional customer service to guests and visitors.
- Assisted in check-in and check-out processes, ensuring smooth transitions for guests.
- Utilized reservation systems to manage bookings and accommodate guest requests efficiently.
- Responded promptly to guest inquiries, resolving issues to enhance overall satisfaction.
Member Service Representative
Deseret First Credit Union
West Valley City, UT
03.2020 - 03.2021
- Assisted members with account inquiries, ensuring prompt and accurate resolution of issues.
- Collaborated with team members to streamline processes, improving overall service delivery for members.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Verified customer identification and documentation for compliant transactions.
- Educated and engaged members with new bank products and services.
Office Assistant
Platinum Glass
Salt Lake City, UT
04.2018 - 02.2020
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling, meetings, and communications for team members.
- Documented customer requests and assisted in coordination of service needs.
- Performed on-site cleanup and logistical support for job sites.
Education
Associate of Science - Psychology
Snow College
04-2018
Skills
- Empathy and patience
- Customer service
- Problem-solving
- Compassionate
- Leadership
- Time Management & Organization
- Relationship building
- Teamwork & collaboration
- Digital Literacy
- Data Analysis
Timeline
Assistant General Manager
Residence Inn by Marriott
03.2023 - 02.2025
Front Desk Agent
Fairfield Inn by Marriott
03.2021 - 03.2023
Member Service Representative
Deseret First Credit Union
03.2020 - 03.2021
Office Assistant
Platinum Glass
04.2018 - 02.2020
Associate of Science - Psychology
Snow College