LillyAnna Whitney
Lawrence
Summary
Versatile and dynamic, excelled at Fuzzys Taco Shop by elevating customer satisfaction and streamlining operations. Demonstrated proper operations in staff management and customer assistance, blending strong inventory control with food and labor costs. Achieved notable improvements in efficiency and service quality, with time management, food safety and accuracy. Handles cash drawers and made bank deposits ensuring an accurate start and end count on drawers.
I am a very energetic, "bubbly" and welcoming person in any environment, even in the toughest situations i can handle rushes of business very well and patiently. I am friendly with customers as well as other staff members. I am a mom of 3 so i can handle what most consider overstimulating environments and am willing to learn just about anything.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Fuzzys Taco Shop
10.2018 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to ensure the best operation.
- Collaborated with the Owner on truck orders, hiring, store operations etc.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Created the weekly schedule for all employees.
- Rotated stock and enforced a food safety environment.
Childcare
Davis Monthan AFB
10.2021 - 03.2023
- Adhered strictly to state regulations regarding safety protocols in childcare settings.
- Collaborated with fellow childcare providers to create a cohesive team environment that maximized efficiency and quality of care.
- Collaborated with fellow babysitters on team projects, enhancing overall childcare quality through shared knowledge and resources.
- Maintained a safe and nurturing atmosphere for all children in the childcare program.
- Made great relationships with the other military spouses in the program and coordinated events with them.
Cashier
Caseys Genral Store
03.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Cleaned the store and counters during down time to ensure a clean environment for customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Lawrence High School
Lawrence, KS05-2019
Skills
- Staff management
- Customer assistance
- Inventory control
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
Certification
Food Safety Manager certificate through SERVSAFE.
Timeline
Childcare
Davis Monthan AFB
10.2021 - 03.2023
Cashier
Caseys Genral Store
03.2021 - 08.2021
Assistant General Manager
Fuzzys Taco Shop
10.2018 - Current
High School Diploma -
Lawrence High School
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