Halea Manuel
612 Madeline Street, Lake Charles,LA
Summary
A driven professional with extensive experience in fast-paced locations that can maintain focus and a positive attitude in stressful situations and high-volume environments. Communicative employee dedicated to participating in effective teamwork to contribute to the workplace. Works well with diverse populations and develops trusting relationships to improve outcomes.
Overview
6
6
years of professional experience
Work History
RN-Extern
Lake Charles Memorial Hospital
05.2023 - Current
- Paired with an experienced Registered Nurse to aid in quality, patient centered care.
- Carried out the nursing process by interviewing patients and completing assessments in order to connect cues that allow me to prioritize interventions that will quickly and safely stabilize my patients.
- Collaborating with a multidisciplinary team in order to communicate patient needs to optimize patient outcomes.
Lead Waitress
TD Crawfish Shack and Drive Thru
01.2019 - 02.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Oversaw daily operations of service team, delegated task, and trained new staff.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Server
Lake Charles Country Club
06.2021 - 10.2022
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
Education
Bachelor of Science - Nursing
McNeese State University
Lake Charles, LA12.2024
Skills
- Leadership
- Teamwork
- Self-Motivated
- Hospitality Service
Timeline
RN-Extern
Lake Charles Memorial Hospital
05.2023 - Current
Server
Lake Charles Country Club
06.2021 - 10.2022
Lead Waitress
TD Crawfish Shack and Drive Thru
01.2019 - 02.2023
Bachelor of Science - Nursing
McNeese State University
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