Halee Hernandez
Shreveport,LA
Summary
Dedicated and versatile professional with experience in hospitality, team leadership, child care, and customer service management. Proven ability to create welcoming environments, foster teamwork, and provide exceptional care and support to diverse individuals. Skilled in coaching and mentoring, with a strong track record of delivering outstanding customer experiences and ensuring operational efficiency. Adept at multitasking, problem-solving, and building positive relationships with clients, and team members. Committed to excellence and continuous growth in all areas of responsibility.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
El Cabo Verde
Shreveport, LA
10.2024 - Current
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
Soccer Coach
Soccer Shots
Shreveport, LA
09.2024 - 10.2024
- Ran drills and fitness circuits to improve young athletes' coordination and skills.
- Instilled a love of sport by helping players to grasp gameplay fully.
Child Caregiver
St. Joseph Early Learning Center
Bryan, TX
05.2024 - 08.2024
- Provided a safe, nurturing, and stimulating environment for children of all ages.
- Observed children's behavior and development, and communicated information with parents.
Assistant Youth Soccer Coach
Texas A&M University
College Station, TX
06.2022 - 07.2022
- Assisted the Head Coach with developing and implementing practice drills to improve player skills.
- Demonstrated various soccer moves during practices to help players understand concepts better.
Assistant Customer Service Manager
H-E-B
Bryan, TX
05.2020 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Assisted customers with inquiries, complaints, and feedback.
- Monitored customer service performance against established standards.
Education
Associate of Arts -
Angelina College
Lufkin, TX12-2024
Skills
- Microsoft Word
- Communication
- Leadership
- Hospitality and service industry background
- Hardworking and dedicated
- First Aid/CPR
Accomplishments
- Dean List (Fall 2023)
- All-District First Team Soccer (2021)
- District Midfielder of the Year (2021)
Timeline
Restaurant Hostess
El Cabo Verde
10.2024 - Current
Soccer Coach
Soccer Shots
09.2024 - 10.2024
Child Caregiver
St. Joseph Early Learning Center
05.2024 - 08.2024
Assistant Youth Soccer Coach
Texas A&M University
06.2022 - 07.2022
Assistant Customer Service Manager
H-E-B
05.2020 - 11.2023
Associate of Arts -
Angelina College
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