Halee Santiago
Pennsauken,NJ
Summary
Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Visual Merchandiser with a strong background in creating compelling product displays that enhance brand image and drive sales. Skilled at interpreting trend reports, analyzing buying behaviors, and coordinating store layouts to maximize customer engagement. Demonstrated ability to collaborate effectively with cross-functional teams and implement strategies that increase revenue. Possess creative flair, practical understanding of customer needs, and motivation to exceed performance goals.
Overview
9
9
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
Cherry Hill, New Jersey
10.2015 - 03.2025
- Assisted customers with product selections and inquiries.
- Maintained visual merchandising standards across the sales floor.
- Processed transactions accurately at the cash register.
- Provided exceptional customer service to enhance shopping experience.
- Handled stock replenishment and organized inventory displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
Pennsauken High School
Pennsauken, NJ06-2014
Skills
- Visual merchandising
- Cash register operation
- Inventory management
- Customer relationship management
- Product knowledge
- Team collaboration
- Sales strategy
- Stock replenishment
- Effective communication
- Training new employees
- Attention to detail
- Time management
- Problem solving
- Customer service
- Written and oral communication skills
- Problem-solving
- Product sales
- Excellent communication skills
- Calm demeanor
- Retail store operations
- Display setup
- Sales training
- Retail merchandising expertise
- Inventory control procedures
Timeline
Sales Associate
H&M Hennes & Mauritz
10.2015 - 03.2025
High School Diploma -
Pennsauken High School