Halee Sutherland
Utica
Summary
Dynamic and highly reliable professional with extensive experience as a Bartender/Supervisor at Old Bag Of Nails Pub, excelling in customer service and multitasking. Proven track record in training staff and managing high-volume events while maintaining cleanliness and compliance. Strong problem-solving skills complemented by a creative background as a Graphic Artist.
Overview
7
7
years of professional experience
Work History
Bartender / Supervisor
Old Bag Of Nails Pub
04.2022 - Current
- Responsible for full food and beverage service of 35+ seated bar, preparing all bar drinks / cocktails for servers, answering restaurant phone, taking / preparing all carryout orders, knowledge of rotating specialty cocktail menus.
- Supervisor: Responsible for general oversight of all closing procedures and employees
- Maintained high standards of cleanliness and safety.
- Provided exceptional customer service.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Owner /Graphic Artist
Blindwise Designs
02.2018 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Sold original art pieces through online platforms, exhibitions, and direct customer interactions.
- Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
- Developed art and design concepts.
- Collaborated with other artists on various art projects and installations.
- Expanded business opportunities through networking events and partnerships with local organizations.
- Strengthened client relationships through effective communication and project management skills.
- Created commissioned artwork for organizations and private clients, participated in art exhibitions and shows to showcase work.
Education
Culinary & Baking
Hocking College
Nelsonville, OHSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Cleanliness and hygiene
- Customer service expertise
- Handling difficult customers
- Complex Problem-solving
- Sales expertise
Timeline
Bartender / Supervisor
Old Bag Of Nails Pub
04.2022 - Current
Owner /Graphic Artist
Blindwise Designs
02.2018 - Current
Culinary & Baking
Hocking College
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