Halei Thomas
Baton Rouge,LA
Summary
Motivated criminal justice-based advocate with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team oriented and ready to learn. I uphold outstanding interpersonal, analytical and critical thinking skills. Advocate for all citizens to feel protected, validated, guided, and mentally supported. My goals are to improve my community by making a difference through positive connections.
Overview
2
2
years of professional experience
Work History
Case Manager
Medical Resources And Guidance
Baton Rouge, LA
02.2024 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Monitored progress of clients' goals and objectives.
Sales Associate
Bath & Body Works
Baton Rouge, LA
09.2022 - Current
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
Intern
Baton Rouge City Prosecutor's Office
Baton Rouge, LA
02.2023 - 05.2023
- Built knowledge of federal and state court system and legal research procedures and resources
- Coordinated with investigators and law enforcement agencies to obtain information or evidence used in hearings
- Navigated legal environment productively and with exceptional versatility in fast-paced law office.
Education
Bachelor of Science - Criminal Justice
Southern University And A & M College
Baton Rouge, LA08.2023
High School Diploma -
Captain Shreve High School
05.2019
Skills
- Court procedures
- Criminal investigations
- I am able to handle multiple tasks on a daily basis
- I use a creative approach to problem solve
- I am a dependable person who is great at time management
- I am always energetic and eager to learn new skills
- Critical thinker
- Problem resolution
- Experience in Microsoft Excel
- Case documentation
- HIPAA compliance
- Email and telephone etiquette
- Financial resource management
- Annual case reviews
- Documentation and reporting
- Care coordination
- Case management
- Office administration
- Budget monitoring
Timeline
Case Manager
Medical Resources And Guidance
02.2024 - Current
Intern
Baton Rouge City Prosecutor's Office
02.2023 - 05.2023
Sales Associate
Bath & Body Works
09.2022 - Current
Bachelor of Science - Criminal Justice
Southern University And A & M College
High School Diploma -
Captain Shreve High School
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