Haleigh Nelson
San Diego ,CA
Summary
Dynamic bartender with a proven track record at Side Door, excelling in customer service and responsible alcohol service. Known for strong multitasking abilities and an engaging personality, I enhance guest experiences while maintaining a clean and organized bar. Committed to teamwork and problem-solving in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Bartender
Side Door
01.2022 - 06.2025
- Prepared and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Assisted in inventory management, monitoring stock levels and notifying supervisors of shortages.
- Engaged with customers to provide excellent service and enhance their overall experience.
Food Service Worker
Rum Jungle Café
06.2018 - 06.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Hotel Hostess ( Seasonal)
Hotel Del Coronado
06.2016 - 09.2016
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Education
High School Diploma - Marine Biology
Southwestern College
Chula Vista, CA06.2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Handling difficult customers
- Cash register operation
Timeline
Bartender
Side Door
01.2022 - 06.2025
Food Service Worker
Rum Jungle Café
06.2018 - 06.2020
Hotel Hostess ( Seasonal)
Hotel Del Coronado
06.2016 - 09.2016
High School Diploma - Marine Biology
Southwestern College
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