Haleigh Pollock
Macon,GA
Summary
Driven Certified Medical Assistant with proven expertise in patient flow management and compassionate care, honed at Central Georgia Pulmonary Associates. Excelled in clinical documentation and vital signs monitoring, enhancing patient trust and confidentiality. Demonstrated exceptional customer service, improving clinic efficiency and patient satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Central Georgia Pulmonary Associates
11.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Customer Service Cashier
Krystal Restaurant
06.2016 - 10.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Daycare Worker
Children's Delight Day Care
09.2015 - 06.2016
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Monitored children's activities to verify safety and wellbeing.
- Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
Document Imaging Clerk
Gieco
08.2014 - 07.2015
- Ensured compliance with company policies, maintaining confidentiality and security of sensitive information during the scanning process.
- Reduced errors in document storage by meticulously verifying scanned images against original hard copies.
- Maintained accurate records of scanned documents, enabling easy tracking and retrieval when necessary.
- Enhanced document retrieval efficiency by accurately scanning and indexing various types of documents.
- Completed transmittal logs and stored in files for specified durations.
Education
High School Diploma -
Jones County High School
Gray, GASkills
- Patient Flow Management
- Compassionate caregiver
- Clinical Documentation
- Customer Service
- Maintaining confidentiality
- Vital signs monitoring
- Immunization Administration
- Reliable team player
Timeline
Medical Assistant
Central Georgia Pulmonary Associates
11.2018 - Current
Customer Service Cashier
Krystal Restaurant
06.2016 - 10.2018
Daycare Worker
Children's Delight Day Care
09.2015 - 06.2016
Document Imaging Clerk
Gieco
08.2014 - 07.2015
High School Diploma -
Jones County High School
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