Haleigh Stovall
South Lyon,MI
Summary
Reliable and welcoming employee that demonstrates excellent attendance and customer service. Works well with team members to meet all customer needs in a fast-paced environment. Good communication skills, money handling, and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Patient Services Intermediate
Michigan Medicine: Cardiology
Ann Arbor, MI
10.2022 - Current
- Responsible for ensuring accurate CPT documentation for the patient billing process.
- Educating colleagues and providers in accurately documenting services performed and using the appropriate codes representing those services.
- Identifying missing charges for multiple clinics including: Domino's Farms (DF) Cardiology, DF ECHO, Brighton Rehab, Frankel Cardiovascular Center (CVC), and CVC Remote Monitoring.
Patient Services Associate
Michigan Medicine: Cardiology At Domino's Farms
Ann Arbor, MI
09.2022 - Current
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
Bartender
Buddy's Pizza
Ann Arbor, MI
04.2022 - 07.2022
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Early Learning Lead Teacher
The YMCA
Grand Rapids, MI
02.2022 - 03.2022
- Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Lead Infant Teacher
Tutor Time Child Care Learning Center
Grand Rapids, MI
11.2019 - 02.2022
- Maintained tidy, clean and safe environments for children.
- Helped infants develop communication skills through baby sign language, while also promoting positive behaviors and social skills.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
Key Manager/ Bartender
Applebee's Neighborhood Grill & Bar
Grand Rapids, MI
03.2016 - 03.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Neighborhood Expert (Trainer).
- Immediately resolved issues with patrons by employing
careful listening and communication skills.
Education
Early Childhood Development
Grand Rapids Community College
Grand RapidsInterior Design
Kendall College of Art And Design
Grand Rapids, MIHigh School Diploma -
Dexter High School
Dexter, MI2014
Skills
- Outstanding customer service
- Reliable & trustworthy
- Relationship building
- Cash and credit transactions
- Adult & Infant CPR/AED Certified
- Friendly, positive attitude
Timeline
Patient Services Intermediate
Michigan Medicine: Cardiology
10.2022 - Current
Patient Services Associate
Michigan Medicine: Cardiology At Domino's Farms
09.2022 - Current
Bartender
Buddy's Pizza
04.2022 - 07.2022
Early Learning Lead Teacher
The YMCA
02.2022 - 03.2022
Lead Infant Teacher
Tutor Time Child Care Learning Center
11.2019 - 02.2022
Key Manager/ Bartender
Applebee's Neighborhood Grill & Bar
03.2016 - 03.2021
Early Childhood Development
Grand Rapids Community College
Interior Design
Kendall College of Art And Design
High School Diploma -
Dexter High School
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