Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Account Manager
Claire Chase
01.2018 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Paraprofessional
Cherokee County Public Schools
08.2022 - Current
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board