Halena Moua
ABCA SP Services, LLC
WOODBURY
1
Certification
22
years of professional experience
Detail-oriented support planner delivering person-centered strategies and fostering collaboration among service providers. Committed to enhancing the quality of life for clients through tailored support plans and compliance with essential regulations.
Work History
Support Planner
7 Years 10 Months- Assist CDCS participants with developing and implementing their person-centered CDCS Community Support Plan (CSP).
- CDCS CSP development.
- Understanding CDCS policy.
- Understanding Department of Labor regulations.
- Understanding Minnesota waiver plan guidelines, including allowable/unallowable expenditures.
- Understanding Person-centered thinking and planning.
- Understanding Self-directed services.
- Assist CDCS participants with Writing goals.
- Assist CDCS participants with other relevant support planning topics.
Accounting Specialist
5 Years 7 Months- Managed accounts payable and receivable processes to ensure timely financial reporting.
- Conducted monthly reconciliations, identifying discrepancies and implementing corrective actions.
- Streamlined invoicing procedures, reducing processing time and enhancing accuracy.
- Collaborated with cross-functional teams to support budget preparation and financial forecasting.
Education
Bachelor of Arts - Economics; Minor in Statistics
Skills
Comply with the DHS support planner service standards.
Establish a written work agreement with the person outlining the tasks they are hired to perform.
Coordinate services with the lead agency (i.e.
case manager/care coordinator) to ensure there is no duplication of functions/tasks.
Have effective written communication skills sufficient to write a CSP that includes all required components.
If applicable to the people they serve
support planners must have the ability to serve:
Older adults.
People with disabilities.
People whose primary language is not English.
People who are deaf or hard of hearing.
People who have specific communication needs.
Certification
- Completed and documented 20 hours of training or education.
- Successfully passed the Support Planner Recertification for CDCS training and test with at least 80% correct.
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Support Planner
ABCA SP Services, LLC
08.2018 - CurrentRead More
Accounting Specialist
Ameriprise Financial
01.2004 - 08.2009Read More
University of Minnesota
Bachelor of Arts from Economics; Minor in Statistics
Read More