Haley Abbott
Denver,CO
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through effective upselling techniques and multitasking in high-volume settings. Recognized for building rapport with customers, leading to increased sales and repeat business.
Overview
9
9
years of professional experience
Work History
Server
Bacon Social House
07.2021 - Current
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu items and service standards.
- Recommended menu items to guests, increasing overall sales through effective upselling techniques.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
Server
Chuys
Lakewood, CO
09.2017 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Processed transactions efficiently using POS systems, managing cash handling accurately.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Education
High School Diploma -
Mount Desert Island High School
Bar Harbor, ME06.2017
Skills
Strong work ethic
- Exceptional customer service
- Upselling techniques
- Multitasking and organization
Exceptional customer service
Multitasking and organization
Upselling techniques
Timeline
Server
Bacon Social House
07.2021 - Current
Server
Chuys
09.2017 - 06.2021
High School Diploma -
Mount Desert Island High School