Haley Avalos
Leadership
Cathedral City,CA
Summary
Passionate and dedicated to pursuing a career within Social Work beginning at an entry-level opportunity. Strong-willed and motivated, possessing compassion and empathy in order to aid in the community and help those in need.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Team Lead
Chick-fil-A
07.2022 - Current
- Implement and educate on the Mission, Vision, and Values of the company.
- Enhance team member performance and growth by providing coaching, feedback, and development opportunities.
- Maintain a safe and positive work environment by enforcing safety procedures, policies, and allowing for open communication and feedback.
- Directly responsible for day-to-day operations of the restaurant including speed of service, shift setups, balancing of cash registers and deposits.
- Optimized guest experience by delivering genuine hospitality.
Trainer
Chipotle
08.2021 - 06.2022
- Worked in all aspects of the restaurant: line, cashier, grill, and prep.
- Provided one-on-one training with new highers to allow them to reach full understanding.
- Oversaw management to grow and grasp better understanding of higher positions.
Caregiver
Brookdale Assisted Living
01.2021 - 08.2021
- Maintained a safe and clean environment for patients. Performing light house-keeping duties.
- Maintained contact with family members regarding patient conditions and concerns.
- Prioritized patient comfort by being compassionate, attentive, and providing emotional support; developing strong relationships and trust.
- Managed patience day to day schedule which included meals, recreational activities, and doctor appointments.
Team Member
Chick-fil-A
02.2020 - 06.2020
- Provided excellent guest service through genuine hospitality.
- Packaged all food items in correct bags or containers and prepared drinks or special treats as needed.
- Adhered to company standards when cleaning and sanitizing customer and crew areas of restaurants.
- Received customer payments and processed transactions using credit card machines and touchscreen systems.
Volunteer
National Charity League Inc.
08.2013 - 05.2019
- Volunteered over 600 hours with organizations helping with organizations such as the Braille Institute and Coachella Valley Autism Society.
- Developed and implemented activities and special events.
- Delivered personal items such as newspapers and flowers throughout the hospital.
- Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
- Sat with patients in need of companionship and emotional support.
- Educated residents and families about available services and resources.
- Provided companionship and support through Angel View.
Education
Bachelor of Arts - Sociology
California State University - Fullerton
Fullerton, CA 08.2019 - 05.2023
Skills
Compassionate and Empathetic
Adaptable
Attention to Detail
Conflict Resolution
Critical Thinking
Active Listening
Reliable
Self-Aware
Motivated
Timeline
Team Lead
Chick-fil-A
07.2022 - Current
Trainer
Chipotle
08.2021 - 06.2022
Caregiver
Brookdale Assisted Living
01.2021 - 08.2021
Team Member
Chick-fil-A
02.2020 - 06.2020
Bachelor of Arts - Sociology
California State University - Fullerton
08.2019 - 05.2023
Volunteer
National Charity League Inc.
08.2013 - 05.2019