Summary
Overview
Work History
Education
Skills
Timeline
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Haley Avalos

Leadership
Cathedral City,CA

Summary

Passionate and dedicated to pursuing a career within Social Work beginning at an entry-level opportunity. Strong-willed and motivated, possessing compassion and empathy in order to aid in the community and help those in need.




Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Team Lead

Chick-fil-A
07.2022 - Current
  • Implement and educate on the Mission, Vision, and Values of the company.
  • Enhance team member performance and growth by providing coaching, feedback, and development opportunities.
  • Maintain a safe and positive work environment by enforcing safety procedures, policies, and allowing for open communication and feedback.
  • Directly responsible for day-to-day operations of the restaurant including speed of service, shift setups, balancing of cash registers and deposits.
  • Optimized guest experience by delivering genuine hospitality.

Trainer

Chipotle
08.2021 - 06.2022
  • Worked in all aspects of the restaurant: line, cashier, grill, and prep.
  • Provided one-on-one training with new highers to allow them to reach full understanding.
  • Oversaw management to grow and grasp better understanding of higher positions.

Caregiver

Brookdale Assisted Living
01.2021 - 08.2021
  • Maintained a safe and clean environment for patients. Performing light house-keeping duties.
  • Maintained contact with family members regarding patient conditions and concerns.
  • Prioritized patient comfort by being compassionate, attentive, and providing emotional support; developing strong relationships and trust.
  • Managed patience day to day schedule which included meals, recreational activities, and doctor appointments.

Team Member

Chick-fil-A
02.2020 - 06.2020
  • Provided excellent guest service through genuine hospitality.
  • Packaged all food items in correct bags or containers and prepared drinks or special treats as needed.
  • Adhered to company standards when cleaning and sanitizing customer and crew areas of restaurants.
  • Received customer payments and processed transactions using credit card machines and touchscreen systems.

Volunteer

National Charity League Inc.
08.2013 - 05.2019
  • Volunteered over 600 hours with organizations helping with organizations such as the Braille Institute and Coachella Valley Autism Society.
  • Developed and implemented activities and special events.
  • Delivered personal items such as newspapers and flowers throughout the hospital.
  • Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
  • Sat with patients in need of companionship and emotional support.
  • Educated residents and families about available services and resources.
  • Provided companionship and support through Angel View.

Education

Bachelor of Arts - Sociology

California State University - Fullerton
Fullerton, CA
08.2019 - 05.2023

Skills

Compassionate and Empathetic

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Timeline

Team Lead

Chick-fil-A
07.2022 - Current

Trainer

Chipotle
08.2021 - 06.2022

Caregiver

Brookdale Assisted Living
01.2021 - 08.2021

Team Member

Chick-fil-A
02.2020 - 06.2020

Bachelor of Arts - Sociology

California State University - Fullerton
08.2019 - 05.2023

Volunteer

National Charity League Inc.
08.2013 - 05.2019

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