Haley Baskett
Franklin,TN
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lesson Coordinator
SafeSplash Swim School
Franklin, TN
01.2026 - Current
- Led initiatives to enhance customer satisfaction through tailored lesson offerings and improved service delivery
- Streamlined lesson planning processes, reducing administrative workload for teaching staff while maintaining high-quality educational content.
- Increased teacher satisfaction by addressing concerns promptly and offering professional development opportunities.
- Contributed to a positive working environment by supporting colleagues and fostering a sense of teamwork among the lesson coordination team.
Swim Instructor
SafeSplash Swim School
Franklin, TN
01.2026 - Current
- Instructed swim techniques to children, ensuring safety and comfort in water environments.
- Developed individualized lesson plans based on students' skill levels and objectives.
- Monitored student progress, providing constructive feedback for improvement and confidence-building.
- Collaborated with parents to discuss children's development and address any concerns effectively.
Private Swim Instructor
N/A
Franklin, TN
05.2024 - Current
- Instructed individuals in swimming techniques and water safety principles.
- Developed personalized training plans to meet diverse student needs.
- Monitored progress and adjusted instruction methods for optimal learning outcomes.
- Created a positive, encouraging environment to enhance student confidence in water.
- Expanded clientele base through effective marketing strategies such as social media promotions and word-of-mouth referrals.
- Consistently received positive feedback from clients on lesson quality and instruction style, leading to increased bookings.
Lifeguard
Goldfish Swim School & Goldfish Swim School Franchising
Franklin, TN
04.2022 - 07.2026
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid as needed.
- Enforced facility rules and guidelines to maintain a safe environment for patrons.
- Conducted routine safety inspections of equipment and facilities, reporting any issues.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Front Desk Coordinator
Goldfish Swim School & Goldfish Swim School Franchising
Franklin, TN
12.2024 - 07.2025
- Managed front desk operations, ensuring efficient customer service and seamless communication.
- Scheduled swim lessons and coordinated staff availability for optimal resource allocation.
- Assisted in resolving customer inquiries, enhancing client satisfaction through effective problem-solving.
- Maintained accurate records of student enrollments and attendance for reporting purposes.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
Franklin, TN
09.2022 - 07.2025
- Supervised daily pool operations, ensuring safety protocols and cleanliness standards were consistently met.
- Trained and mentored swim instructors in teaching methodologies and customer service best practices.
- Coordinated swim lesson schedules, adapting to changes in student enrollment and instructor availability.
- Monitored student progress, providing feedback to instructors for continuous improvement in swim skills.
- Conducted regular inspections of facilities, identifying maintenance needs to ensure a safe environment for patrons.
- Promoted a culture of continuous improvement by encouraging team members to share suggestions for enhancing operational processes or procedures.
- Resolved conflicts among crew members professionally, fostering a positive work environment conducive to teamwork.
- Contributed valuable insights during meetings with senior management regarding ongoing projects or future initiatives within the Deck Department.
Lead Swim Instructor
Goldfish Swim School
Franklin, TN
03.2022 - 07.2025
- Developed and implemented engaging swim lesson plans for various age groups.
- Trained and mentored junior instructors in effective teaching techniques.
- Monitored student progress and provided constructive feedback to parents.
- Ensured safety protocols were adhered to during all swim sessions.
- Conducted regular assessments of swim skills to tailor instruction methods.
- Enhanced swimmer abilities by developing and implementing comprehensive lesson plans tailored to individual needs.
- Improved swim team results by providing targeted coaching for competitive swimmers in need of specialized training.
- Facilitated certification courses for new swim instructors, promoting proper teaching techniques and best practices within the industry.
- Provided support for swimmers with disabilities or special needs, ensuring an inclusive experience that accommodates individual requirements.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
Greensboro, NC
01.2025 - 05.2025
- Implemented safety protocols during lessons, maintaining a secure environment for all participants.
- Organized and led group activities that fostered teamwork and engagement among students.
- Taught daily swim instruction to students varying in ages and skill levels.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
Greensboro, NC
01.2025 - 05.2025
- Supervised daily operations to ensure safety and adherence to swim program standards.
- Trained and mentored staff on effective swim instruction techniques and customer service best practices.
- Collaborated with management to develop training materials for new hires, ensuring consistency in teaching methods.
- Conducted performance evaluations, providing constructive feedback to foster professional development among team members.
- Established a strong rapport with crew members from diverse cultural backgrounds, fostering an inclusive atmosphere conducive to collaboration and high performance.
Sales Associate
Ann Taylor Retail
Franklin, TN
01.2024 - 06.2024
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
- Organized merchandise displays to maximize visual appeal and optimize inventory turnover.
- Collaborated with team members to achieve store sales goals and maintain high standards of store presentation.
- Monitored inventory levels and assisted in stock replenishment to support product availability for customers.
Education
No Degree - Public Health And Nutrition
College of Charleston
Charleston, SCNo Degree - Biology
High Point University
High Point, NCHigh School Diploma -
Ravenwood High School
Brentwood05.2024
Skills
- Student engagement
- Teaching strategies
- Scheduling coordination
- Assessment creation
- Strong work ethic and dependable
- Problem-solving abilities
- Multitasking
- Collaboration and teamwork
- Organizational skills
- Punctual and dependable
- Collaborative and Team-oriented
Certification
Lifeguard and CPR certified
Timeline
Lesson Coordinator
SafeSplash Swim School
01.2026 - Current
Swim Instructor
SafeSplash Swim School
01.2026 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
01.2025 - 05.2025
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
01.2025 - 05.2025
Front Desk Coordinator
Goldfish Swim School & Goldfish Swim School Franchising
12.2024 - 07.2025
Private Swim Instructor
N/A
05.2024 - Current
Sales Associate
Ann Taylor Retail
01.2024 - 06.2024
Deck Supervisor
Goldfish Swim School & Goldfish Swim School Franchising
09.2022 - 07.2025
Lifeguard
Goldfish Swim School & Goldfish Swim School Franchising
04.2022 - 07.2026
Lead Swim Instructor
Goldfish Swim School
03.2022 - 07.2025
No Degree - Public Health And Nutrition
College of Charleston
No Degree - Biology
High Point University
High School Diploma -
Ravenwood High School