Summary
Overview
Work History
Education
Skills
Programs Applications
References
Timeline
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HALEY BENSON

Philadelphia,PA

Summary

Highly motivated individual with proven leadership skills of 10+ years of retail sales and 8+ years of management experience, looking for additional opportunities, bringing exceptional coaching, development, merchandising, and communication skills to provide a superior customer and client service experience.

Overview

7
7
years of professional experience

Work History

Visual Merchandising and Product Manager

Banana Republic Factory
01.2022 - Current
  • Define, design, and implement a creative visual merchandising strategy by creating detailed maps for New Flow and/or seasonal store sets
  • Uphold the elevated visual standards of an Influencer/Neighborhood store
  • Create appealing and eye-catching displays that lead customers throughout the store
  • Ensure signs and promotional displays are current and accurate for customer clarity
  • Create, revise, and present design ideas to Regional VMM and DM once a month
  • Act in alignment to the brand's culture, product, image, and target market
  • Analyze product GM% and Comp% weekly, adjust and re-merchandise accordingly
  • Travel along the Mid-Atlantic to help lead visual workshops and assist other stores throughout the district with New Flow and corporate store visits
  • Hire, train, and lead visual merchandising associates.

Store Manager

LOFT Outlet
01.2018 - 01.2022
  • Support and encourage my team to provide the best work environment
  • Structure the sales floor to increase drivers and sales
  • Lead Visual Merchandising floor sets and window marketing; provide images to district and company
  • Run my store's social media accounts and create weekly content
  • Re-merchandise the store per sales reporting to enhance product and sales
  • Provide coaching and feedback for credit goals
  • Coordinate in-store events for clientele
  • Take conference calls; provide feedback and analysis store KPIs
  • Recruit talent; conduct interviews; onboard and training.

Sales Lead/Spa Coordinator

LUSH Spa
01.2017 - 01.2019
  • Structuring the floor to ensure optimized sales and drivers
  • Coordinating the Spa schedule for guest and the therapists
  • Coordinate both in and out of store events
  • Visual Merchandising for new store sets/holidays
  • Provide feedback and coaching to staff and peers
  • Provides extensive product knowledge tailored to customers' needs
  • Direct interactions with client through live demonstration of products
  • Responsible for opening/closing procedures, EOD reporting, handling cash.

Education

BFA in Musical Theatre Performance -

Columbia College Chicago
01.2017

Skills

  • Talent Acquisition and Recruitment
  • Payroll Processing
  • Training/Workshops
  • Visual Merchandising
  • Design Mapping
  • Social Media Content Creation and Account Management
  • Loss Prevention
  • Improvisation/Acting

Programs Applications

  • Windows, MacOS
  • Google Drive, MS Office
  • Workday, ADP, Atlas
  • Kronos/UKG
  • PowerBi
  • Zipline
  • LinkedIn, Indeed, Handshake
  • Facebook, Instagram, Pinterest, Canva
  • GroupMe, Slack, Teams

References

  • Riley Delchamps, General Manager (Current Manager), riley_delchamps@stores.gap.com, (240)-409-3299
  • Keisha Yancey, Visual Operations (Previous Manager), keisha.yancey@anntaylor.com, (215)-275-9991

Timeline

Visual Merchandising and Product Manager

Banana Republic Factory
01.2022 - Current

Store Manager

LOFT Outlet
01.2018 - 01.2022

Sales Lead/Spa Coordinator

LUSH Spa
01.2017 - 01.2019

BFA in Musical Theatre Performance -

Columbia College Chicago

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