Haley Berg
Saint Paul,MN
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OEM Account Manager
Summit Medical LLC
06.2023 - 10.2023
- Managed all 35 Private Label, OEM Accounts
- Achieved $4.1 million dollars in sales in 2023
- Product Design - Customized premium Sterilization Trays
- Facilitated projects with Engineering, Manufacturing, Marketing, Quality and Internal vendors to improve product and increase sales
- Sales meetings with Senior Leadership
- Managed Sales pipeline - Open to close
- Product improvement for stainless steel and silicone parts
- Monthly sales calls with accounts to secure large purchase orders
- Material management - Forecast planning for all accounts
Associate Product Manager
Summit Medical LLC
01.2022 - 06.2023
- Facilitated all cross functional projects for OEM business unit
- Managed all intercompany relationships for OEM business unit
- Trained new account executive on lead generation process
- Formulated pre-sales pipeline processes to better execute sales
- Designed sterilization trays for all existing and new OEM customers
- Managed and retained all client relationships start to finish
- Managed $3.9 million dollar sales goal for 2022 year
- Held monthly business reviews with all employees, and quarterly reviews with Senior Management team
- Reviewed and finalized all OEM Quality and Regulatory contracts
- Worked with OEMs to complete country registrations through Europe, Asia, and Middle East.
Business Development Associate
Summit Medical LLC
11.2019 - 12.2021
- Managed projects for 35 B2B Medical Device accounts
- Finalized 2021 sales at 180% of sales goal - $2.4 million dollars
- Managed all Private Labeling projects, along with internal product development and product improvement
- Prepared contracts and completed sales with new and existing customers
- Established close relationships with customers around the world
- Designed private label sterilization trays to promote safety within Central Service Department
- Worked closely with Marketing, Engineering, Manufacturing and Quality departments to promote workflow cohesion.
Business Development Assistant
Summit Medical LLC
10.2018 - 11.2019
- Designed and implemented one-of-a-kind pipeline process to track potential business opportunities and increase top line sales
- Learned how to start sales processes with potential customers by setting up introduction calls
- Prepared monthly sales reports for distribution to upper management.
- Increased lead generation by researching and identifying potential clients for business development opportunities.
- Collaborated on marketing initiatives to promote products and services, enhancing brand awareness.
- Managed CRM database to ensure accuracy and currency of customer information, optimizing lead nurturing efforts.
Inside Sales Specialist
HeatTrak
09.2017 - 03.2018
- Trained Inside Sales Specialist
- Managed all residential sales territories within United States
- Designed one-of a-kind HeatTrak systems for industrial and residential configurations
- Lead follow up, cold calling and order processing
- Maintained positive rapport with all customers new and returning.
Education
Bachelor of Arts - Communications/Deaf Studies
University of MN
Duluth, MN01.2017
Skills
- Design
- Contract Negotiation
- Lead prospecting
- Converting leads
- Business Development/Management
- Project Development
- Product Management
- B2B Medical Device Sales
- EU MDR knowledge
- Pricing strategy
Certification
Certified Central Service Vendor Partner (CCSVP)
Projects
MDR Compliance - EU regulation from March 2021 Bi-Annual Price Increase including finalizing all pricing matrixes for the whole OEM product line Refined sales process to better capture new leads and turn them into customers
References
References upon request
Additional Information
10+ years of service industry/hospitality experience
Timeline
OEM Account Manager
Summit Medical LLC
06.2023 - 10.2023
Associate Product Manager
Summit Medical LLC
01.2022 - 06.2023
Business Development Associate
Summit Medical LLC
11.2019 - 12.2021
Business Development Assistant
Summit Medical LLC
10.2018 - 11.2019
Inside Sales Specialist
HeatTrak
09.2017 - 03.2018
Bachelor of Arts - Communications/Deaf Studies
University of MN
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