Haley Bethke
Rapid City,SD
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
3
3
years of professional experience
Work History
Digital Shopper
Walmart
Rapid City, SD
10.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Sonny's Super Foods
Hot Springs, SD
08.2019 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Waitress
Pizza Hut
Hot Springs, SD
06.2018 - 08.2018
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
High School Diploma -
05.2014
Skills
- Delivery Procedures
- Proper Storage Procedures
- Payment Processing
- Personal Grooming Standards
- Accurate Money Handling
- Product Knowledge
- Personal Shopping
- Online Ordering Familiarity
- Verbal and Written Communication
- Corrective Actions
- Phone Systems
- Customer Relations
Timeline
Digital Shopper - Walmart
10.2021 - Current
Cashier - Sonny's Super Foods
08.2019 - 02.2021
Waitress - Pizza Hut
06.2018 - 08.2018
Hot Springs High School - High School Diploma,