Haley Bigelow
Rochester,NY
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
learys
Rochester, NY
05.2019 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
High School Diploma -
Gates Chili High School
Rochester, NY06-2024
Skills
- Merchandise Restocking
- Guest Services
- Product Merchandising
- Check processing
- Cash Handling
- Customer Complaint Resolution
- Payment Collection
- Customer Service
- Data entry proficiency
- Calm Demeanor
- Positive and professional
Affiliations
- cooking
- reading
- writing
Languages
French
Limited
Timeline
Customer Service Cashier
learys
05.2019 - Current
High School Diploma -
Gates Chili High School
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