Haley Boardway
Summary
Driven entrepreneur and seasoned restaurant industry employee with a proven track record in sales management and customer service excellence at Boardway & Associates Insurance Agency LLC. Expert in industry networking and marketing strategies, achieving high client retention through strategic planning and operational excellence. Skilled in fostering loyal clientele and optimizing policy processes, demonstrating outstanding claims management and cross-selling abilities.
Overview
3
3
years of professional experience
Work History
Boardway & Associates Insurance Agency LLC
Business Owner
10.2023 - Current
- Optimized policy renewal processes to ensure timely updates of coverage terms and maintain high retention rates among existing clients.
- Focused on strategic planning, goal-setting, and fostering a collaborative atmosphere within the agency.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Bartender & Server
The Porch on Long Creek
08.2022 - 10.2023
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender & Server
Shorebreak Pizza & Taphouse
12.2021 - 07.2022
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Science - Equine Studies With A Concentration in Business
Averett University
Danville, VA05-2021
Skills
- Sales management
- Claims Management
- Industry Networking
- Cross-selling abilities
- Customer Service
- Marketing Strategies
Timeline
Boardway & Associates Insurance Agency LLC
Business Owner
10.2023 - Current
Bartender & Server
The Porch on Long Creek
08.2022 - 10.2023
Bartender & Server
Shorebreak Pizza & Taphouse
12.2021 - 07.2022
Bachelor of Science - Equine Studies With A Concentration in Business
Averett University
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