Summary
Overview
Work History
Education
Skills
Timeline
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Haley Bosch

Summary

Since graduating from Eastern Washington University, I've developed and tailored my skillset to become a driven, performance-oriented employee. I offer several years of experience in project and account management. I am a detail-oriented team player with strong written and verbal communication skills. I have a proven track record in strategic planning, and stakeholder communication while driving process improvements, and consistently achieving project goals.

Overview

8
8
years of professional experience

Work History

Account Director

Élan Teams
04.2023 - Current
  • Manage a marketing campaign for a New York based Law Firm focused on: strategy, marketing, operations, technology, digital transformation, and advanced analytics
  • Direct client projects to provide a full-service marketing team covering creative development, media strategy, and implementation
  • Consult with a team of attorneys and paralegals throughout campaign to address aspects of business growth
  • Manage campaign budgets

Senior Account Manager

NestEgg, Inc
02.2021 - 06.2022
  • Sales pipeline management for potential customers
  • Manage portfolio of accounts
  • Coordinate with maintenance operations and tech teams to deliver solutions to meet clients' needs
  • Influence and contribute to tech roadmap
  • Test platform features to optimize product
  • Improve onboarding from average of 5 weeks to 5 days
  • Increase of ACV from $200 to $1,200
  • Onboard and manage a network of third-party maintenance vendors
  • Diagnose and estimate maintenance job reports
  • Provide logistical and project management assistance to landlords and contractors

Membership Manager

Tacoma Twin Rinks
06.2020 - 01.2021
  • Managed website and social media pages
  • Built membership packages for clients
  • Managed, tracked, audited and reconciled member billing
  • Developed COVID-19 protocols to adhere to state, local and CDC guidelines

Project Associate

Engie Impact
11.2019 - 01.2020
  • Waste solution auditing for clientele
  • Resolved data discrepancies and monitored all cost and consumption reporting
  • Data entry of on-going, resource and history bills as needed
  • Completed any necessary payment research to ensure client accounts remained current and services remained intact

Marcom Specialist

Itron, Inc
08.2016 - 07.2019
  • Managed small market North American trade shows for sales teams
  • Managed virtual and face-to-face forums for the Smart Grid customers (twice a year)
  • Project management for graphics department
  • Managed and executed advertising contracts
  • Coordinated the content and design of promotional material

Marketing Intern

Goodwill Industries of the Inland Pacific Northwest
04.2016 - 07.2016
  • Developed social media assets for Instagram, Facebook and Pinterest
  • Contributed articles for monthly newsletter

Education

Bachelor of Arts - Communications

Eastern Washington University
Cheney, WA
06.2016

Skills

  • Account Management
  • Brand Management
  • Campaign Management
  • Customer Service
  • Logistics Coordination
  • Project Management
  • Partner Relations
  • Relationship Building
  • Social Media Management
  • Writing
  • Microsoft Office
  • GSuite
  • Facebook
  • Instagram
  • Slack
  • Trello
  • Wordpress
  • ZOHO
  • Zoom

Timeline

Account Director

Élan Teams
04.2023 - Current

Senior Account Manager

NestEgg, Inc
02.2021 - 06.2022

Membership Manager

Tacoma Twin Rinks
06.2020 - 01.2021

Project Associate

Engie Impact
11.2019 - 01.2020

Marcom Specialist

Itron, Inc
08.2016 - 07.2019

Marketing Intern

Goodwill Industries of the Inland Pacific Northwest
04.2016 - 07.2016

Bachelor of Arts - Communications

Eastern Washington University

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Haley Bosch