I love to challenge myself and learn new skills. I have 4+ years experience in customer service, 3 years in the medical field, and 3 years experience in sales. The most important quality for me in a career is growth opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
Myself
Leesburg, FL
04.2023 - Current
Oversee and administer a single-family rental property.
Drafted comprehensive lease agreements aligning with legal standards.
Screen and interview potential tenants
Coordinated routine maintenance activities.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Independent Contractor
Instacart
Flint, MI
03.2019 - Current
Facilitated order intake through the mobile platform.
Strategized in-store routes to enhance shopping efficiency.
Ensured accurate delivery by keeping multiple client orders well-organized and discrete.
Direct Support Professional
Sugars Residential LLC
Leesburg, FL
07.2021 - 04.2024
In this position I worked with people who have intellectual disabilities.
Administered prescribed medications accurately utilizing MAR systems.
Provided guidance while establishing strong client relationships.
Instructed on foundational skills relevant to daily activities.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Ornament Artist
Bronner's Christmas Wonderland
Frankenmuth, MI
08.2019 - 01.2020
I was a seasonal ornament artist for the customization department.
Designed ornaments incorporating personalized details.
Stocked sales floor from extensive warehouse inventory.
Performed cleaning duties such as vacuuming, wiping counters, and emptying trash cans.
Key Holder
Bavarian Inn Restaurant
Frankenmuth, MI
04.2018 - 12.2018
I worked in the wine and beer shop and in the gift shop of the restaurant
Opened and closed the shop including getting the keys and cash till as well as locking up the shop and following nighttime procedures
Conducted thorough inventory checks regularly.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
Cashier, Production worker
Volunteers of America
Burton, MI
03.2018 - 09.2018
I started as a cashier helping customers, handling money cleaning dressing rooms and work area.
After two weeks of employment I was promoted to the production team where I sorted, and priced clothing according to company specifications.
Kept work area organized
Dog Bather
Tails to Nails
Mount Morris, MI
01.2017 - 10.2017
Bathed and blow dried dogs.
Cleaned bath tubs, counters, and floors.
Did laundry consistently between baths.
Supervisor
MT Belly's Produce
Flint, MI
05.2014 - 08.2017
Processed cash and credit payments fast and efficiently
Cleaned shelves, floors, and sinks
Stocked produce
Managed social media content
Updated price tags for merchandise
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
Oversaw sales associates
Cashier, Stocker
Denny's Supermarket
Otisville, MI
08.2016 - 07.2017
Stocked shelves and point of purchase areas
Collected empty carts and returned them into the store
Ran a cash register while answering customer calls and inquiries
Bagged all items and cleaned restrooms at the end of the night
Education
High school diploma - GED
Lake Tech
Eustis, FL
Skills
Organizational skills
Phone etiquette
Adult education
Communication skills
Medical records
Photo editing
Patient care
Sales
Driving
Microsoft Outlook
Typing
Home & community care
Customer service
Photography
Cash handling
Time management
Money Handling
Certification
Driver's License
CPR Certification, 03/01/23 to 03/01/26
Life and Annuities License, 12/01/23 to 12/01/25
Awards
Highest Evaluation, 07/01/22, Top score on staff evaluation in the company
Perfect attendance, 07/01/22, Arrived to work every scheduled day on time and picked up shifts