Haley Burns
Smithville,MO
Summary
Personable and enthusiastic person with a strong passion helping others and pets. Eager to contribute customer service skills, problem solving, and organizational skills to a new team. Ready to learn quickly and deliver positive experiences to customers and clients.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant/Receptionist
Taylor Animal Hospital
Smithville, MO
05.2024 - 09.2025
- Managing Muli-Line Phone Systems
- Client Communications
- Answering E-mails
- Animal Restraint
- Patient Charts
- Customer Service
- Computer and scheduling knowledge
- Vaccine Protocols
- Safety Protocols
- Basic understanding of Animal Behavior
- Invoicing
- Inventory Control
Pre-k Teacher
Talented Tots
Smithville, MO
05.2023 - 05.2024
- Teaching Students numbers, letters, shapes, colors
- Keeping a clean classroom
- Patience
- Making children comfortable and confident in their work
Cashier, fry cook
Captains Corner
Paradise, MO
06.2022 - 02.2023
- Provided excellent customer service with greetings, answering phones, and questions
- Helped customers by completing request and answering questions
- Greeted customers with a smiles and friendly demeanor
- Handled customer complaints and took the necessary steps to find a resolution
- Provided attentive and skilled assistance to customers needs
- Used POS system
- Took orders
Education
High school diploma -
Smithville High School
Smithville, MO05-2020
Skills
- Client support expertise
- Strong verbal communication
- Cash transaction processing
- Financial management
- Proficient in POS systems
- Client relationship building
- Professional telephone etiquette
- Prioritization and scheduling
- Approachable personality
- Clear understanding of communication principles
- Youth care assistance
- Consistent professional demeanor
- Ensuring a clean environment
- Client support
- Early childhood teaching
- Animal care
- Skilled in animal handling
- Veterinary Software (Vetter and E-Vet)
- Multitasking
- Teamwork
Timeline
Veterinary Assistant/Receptionist
Taylor Animal Hospital
05.2024 - 09.2025
Pre-k Teacher
Talented Tots
05.2023 - 05.2024
Cashier, fry cook
Captains Corner
06.2022 - 02.2023
High school diploma -
Smithville High School