Haley Cain
Winchester,VA
Summary
Dynamic and reliable professional with a strong work ethic and exceptional customer service skills honed at Godfather's Pizza. Proven ability to enhance guest engagement and satisfaction while efficiently managing cash handling. Recognized for training new staff and fostering a collaborative team environment, ensuring high service standards in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Cashier
Godfather's Pizza
02.2021 - 09.2021
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, ensuring accountability and reducing discrepancies.
- Assisted customers with menu selections, enhancing overall dining experience.
- Trained new staff on cash handling procedures and customer service standards.
Server
Applebee's Neighborhood Bar & Grill
10.2021 - 04.2023
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently during peak hours while maintaining high service standards.
- Assisted in training new servers on menu items and restaurant protocols.
Education
Bachelor of Science - Business Administration
Shepherd University
Shepherdstown, WV05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Customer relations
Timeline
Server
Applebee's Neighborhood Bar & Grill
10.2021 - 04.2023
Cashier
Godfather's Pizza
02.2021 - 09.2021
Bachelor of Science - Business Administration
Shepherd University