Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Chambers

Frankfort,KY

Summary

Detail-oriented and methodical. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.

Overview

4
4
years of professional experience

Work History

Billing Specialist

Robert Half / CLC Lodging
Lexington
06.2021 - Current
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Using Excel and Genesis: create/correct/bill invoices.
  • Dispute discrepancies.
  • Email/direct phone call communications with clients.
  • Review folio (receipts), issue credits as needed.

Customer Service Representative

UPS
Georgetown, KY
02.2021 - 06.2021
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Receive packages/print postage following mail guidelines.
  • Create tickets for print jobs.
  • Create customer designs and print to specifications.

Transportation Specialist

ITS Conglobal
Louisville, KY
11.2019 - 12.2020
  • Perform and record inventory of shipping containers.
  • Maintained driver information.
  • Performed inspections of equipment.
  • Have knowledge of and enforce proper PPE and safety procedures.
  • Answer phone calls and respond to emails.

Customer Service Representative

Target
LEXINGTON, KY
11.2017 - 11.2019
  • Organize and maintain product inventory on sales floor in multiple departments.
  • Train new team members.
  • Customer service.

Education

Western Kentucky University
Bowling Green, KY

Skills

  • Services Rendered Documentation
  • Billing Data Verification
  • Categorizing and Classification
  • Error Revision
  • Discrepancy Resolution
  • Verbal and Written Communication
  • Microsoft Office
  • Correspondence Preparation
  • Spreadsheet Tracking
  • Inquiry Handling
  • Excel
  • Outlook Express
  • Microsoft Word

Timeline

Billing Specialist

Robert Half / CLC Lodging
06.2021 - Current

Customer Service Representative

UPS
02.2021 - 06.2021

Transportation Specialist

ITS Conglobal
11.2019 - 12.2020

Customer Service Representative

Target
11.2017 - 11.2019

Western Kentucky University
Haley Chambers