Haley Comeaux
Senior Helpers
Lafayette,LA
10
years of professional experience
Professional recruiter with proven track record in talent acquisition and candidate relationship management. Skilled in sourcing, interviewing, and onboarding top talent while fostering a collaborative team environment. Known for adaptability, strong communication, and problem-solving abilities. Proficient in using recruitment software and tools to drive results and meet hiring goals.
Work History
Recruiter
5 Months- Recruited caregivers through job boards, referrals, community outreach, and local hiring events.
- Screened applicants, scheduled interviews, and coordinated hiring workflow with managers.
- Conducted phone interviews to assess availability, caregiving experience, and role fit.
- Managed applicant tracking records, ensuring accurate candidate status and follow-up.
- Coordinated background checks, reference checks, and pre-employment documentation.
- Supported onboarding process, including orientation scheduling and new-hire paperwork.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Lead Patient Access Representative
3 Years 4 Months- Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.
- Streamlined office operations by performing administrative tasks, including filing, data entry, and report generation.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Facilitated patient financial processes by collecting deductibles and co-pays and discussing options for remaining obligations.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Managed incoming calls, scheduled appointments, and organized medical records to enhance patient access efficiency.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new staff on patient access protocols, fostering a collaborative team environment.
Greeter/Concierge
8 Months- Displayed friendly, outgoing and energetic behavior to create warm, fun a warm, fun atmosphere for guests.
- Answered customer questions and guided individuals to appropriate destinations.
- Provided information about current and future events at the facility.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patients' privacy.
- Coordinated communication between patients and various departments to enhance service delivery.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patients' privacy.
E-Commerce Personal Shopper
2 Years 1 Month- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consulted with e-commerce customers to determine and implement suitable product substitutions for out-of-stock items, enhancing customer satisfaction.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Tracked substitutions and informed customers of changes.
- Promoted e-commerce services to customers, effectively highlighting benefits and offerings to increase engagement and awareness.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Monitored product substitutions and communicated updates to customers.
- Managed time effectively and planned routes to deliver items to customers on schedule, ensuring timely fulfillment of orders.
Office Manager
1 Year- Maintained organized computer and physical filing systems to ensure easy access to information.
- Oversaw office inventory management, including ordering supplies, processing requisitions, and receiving shipments.
- Oversaw office inventory activities by ordering requisitions and stocking and shipment receiving.
- Established workflow processes and monitored daily productivity, implementing modifications to enhance personnel performance.
Customer Service Representative
1 Year 6 Months- Educated customers on promotions, upgrades, and new offerings to enhance their service experience.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers about billing, payment processing and support policies and procedures.
- Assisted large number of customers daily, ensuring positive experiences and high satisfaction levels.
Key Holder Leader
7 Months- Trained team members on strategies achieving operational and sales targets.
- Oversaw employee performance, addressed issues, and enhanced efficiency to meet productivity targets.
- Executed store opening and closing procedures to ensure operational readiness.
- Counted out cash drawers and balanced totals.
Key Holder Leader
1 Year 6 Months- Trained team members on strategies that consistently met operational and sales targets.
- Oversaw employee performance and implemented corrective measures that maintained productivity targets.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
Education
High School Diploma
Skills
Talent Acquisition
Recruitment Coordination
Interview Techniques
Applicant Tracking
Candidate Engagement
Candidate Onboarding
HIPAA compliance
Office management
Resume Evaluation
Problem-solving techniques
Collaboration Strategies
Team collaboration
Adaptable to change
Timeline
Recruiter
Senior Helpers
06.2026 - CurrentRead More
Lead Patient Access Representative
SWLA Center For Health Services
02.2023 - 06.2026Read More
Greeter/Concierge
Ochsner Lafayette General
06.2022 - 02.2023Read More
E-Commerce Personal Shopper
Walmart
05.2020 - 06.2022Read More
Office Manager
Angel Healing Hands
04.2019 - 04.2020Read More
Customer Service Representative
AT&T
10.2018 - 04.2020Read More
Key Holder Leader
Claires Retail Store
03.2018 - 10.2018Read More
Key Holder Leader
Dollar General
08.2016 - 02.2018Read More
Crowley High School
High School Diploma
Read More