Haley Dew
Denver,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Vans Shoes
06.2017 - 07.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- In charge of creating schedules, managing payroll, and correcting time punches of the staff.
Manager
Chick-fil-A
05.2014 - 06.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- In charge of opening and closing store.
- Responsible for money in safe during shifts and counting and managing money through out the day.
Manager
Vans Shoe
08.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Exceptional customer service
- Pushing the team to drive for results and making changes through out the day in order for the success of the business.
- Opening/closing the store.
Education
Associate of Science - Psychology
Pellissippi State Community College
Knoxville, TN05.2019
Skills
- Sales and Marketing
- Project Management
- Staff Management
- Verbal and Written Communication
- Exceptional Customer Service and Passion for People
- Thorough Cash Handling
- Timely
- Quick Learner
Timeline
Manager
Vans Shoe
08.2022 - Current
Assistant Store Manager
Vans Shoes
06.2017 - 07.2023
Manager
Chick-fil-A
05.2014 - 06.2017
Associate of Science - Psychology
Pellissippi State Community College
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