Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Haley Dickey

Bowling Green ,FL

Summary

Hardworking hospitality professional with 6 years of experience in the service industry. Began as a Dining Room Assistant at Streamsong Resort and earned a promotion to Server within 2 years by providing excellent service and reliability. Known for creating positive guest experiences, supporting teammates through training, and staying calm under pressure in fast-paced environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Streamsong Resort
02.2021 - Current
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Managed dining area cleanliness and organization to maintain a welcoming atmosphere.
  • Trained new servers on menu details, service procedures, and guest interaction techniques.

Cashier

Walmart
05.2020 - 09.2020
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Maintained cash drawer accuracy by balancing daily receipts and managing discrepancies.
  • Provided exceptional customer service, resolving issues and fostering positive shopping experiences.
  • Assisted in training new cashiers on register operations and company policies.

Education

High School Diploma -

Hardee Senior High School
Wauchula, FL
05-2021

Skills

  • Problem Solving & Adaptability
  • Communication & Interpersonal Skills
  • Customer Relationship Management
  • Process Efficiency & Organization
  • Point of Sale & Cash Handling
  • Leadership & Staff Training

Certification

ServSafe Certified

Timeline

Server

Streamsong Resort
02.2021 - Current

Cashier

Walmart
05.2020 - 09.2020

High School Diploma -

Hardee Senior High School

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Haley Dickey